JOANITA NALUBEGA
Dubai
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
6
6
years of professional experience
Work History
Sales associate
Liwa enterprises under Gant
Dubai
01.2023 - Current
- Achieved and consistently exceeded monthly sales targets by leveraging deep knowledge of fashion trends and customer preferences in a fast-paced retail environment in Dubai.
- Collaborated with team members to create dynamic sales floor displays and promotional activities that increased brand visibility and boosted sales.
- Managed inventory effectively to ensure stock availability and minimize overstock, contributing to improved sales performance and customer satisfaction.
- Provided exceptional customer service, building lasting relationships and ensuring high levels of customer retention and repeat business.
Sales officer
The one total homes experience
Dubai
01.2022 - 01.2023
- Answer customer questions regarding furniture make, model, color options and related information.
- Aid customer in finding excellent matches for their needs.
- Responding to customer inquiries.
- Offering quick response assistance and serving them.
- Achievement of individual sales and customer satisfaction targets.
Sales person
Unilever
Kampala
01.2020 - 01.2022
- Effectively managed inventory to ensure optimal stock levels, reducing overstock and stockouts, thereby improving overall sales performance and customer satisfaction.
- Greeting customers, responding to questions, improving engagement with our merchandise and providing.
- Maintaining long-term customer relationships in order to achieve the profitable growth of a portfolio.
- Welcoming customers upon arriving in the store.
- Participating in inventory.
Education
Degree - Human Resource Management
Muteesa 1 Royal University
KampalaSkills
- Sales expertise
- Negotiation skills
- Effective communication
- Inventory management
- Customer relationship management
- Adaptability
- Visual merchandising
- Customer service
Languages
English
Hobbies and Interests
Traveling, Fitness and Gym, Volunteering
Languages
English
First Language
Swahili
Beginner (A1)
A1
Timeline
Sales associate
Liwa enterprises under Gant
01.2023 - Current
Sales officer
The one total homes experience
01.2022 - 01.2023
Sales person
Unilever
01.2020 - 01.2022
Degree - Human Resource Management
Muteesa 1 Royal University
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