JOANN AMOROSO
Dubai
Summary
Seasoned Property Management Personnel bringing proven skills in negotiating, preparing and finalizing contracts and agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
17
17
years of professional experience
Work History
PROPERTY ADMINISTRATOR (RESIDENTIAL AND COMMERCIAL BUILDING)
01.2021 - 12.2023
- Oversees the daily operations of the properties and maintains the policies and rules of all departments and maintain constant communication with all employees and ensure proper operations of the company
- Manages the transition of building operation from Developer to Home Owners Association
- Manages and administers the entire operation of the building which includes facilities and equipment operational, engineering, security, housekeeping and parking operations for both commercial and residential
- Attend to Tenant Calls, Service Requests and Walk in Inquiries
- Implement and complies all provision of the master deed and deed of restrictions and by – laws
- Ensure that all permits and licenses are updated and intact with the local and Philippine laws
- Standardizations of all property forms and turnover forms
- Formulates Operation Expenses and Capital Expenses of the condominium corporation
- Coordinates with Suppliers and Contractors, and negotiating contracts
- Reporting financial aspects of the management and ensure it is inside the budget perimeter.
PROPERTY MANAGEMENT & LEASING HEAD
FRABELLE PROPERTIES PHILIPPINES
03.2019 - 01.2021
- Managing all aspects of assigned property projects, resource management and change management methodologies to ensure all initiatives adhere to quality of standards
- Participate in solution design in cooperation with Management committee, support teams to ensure deliverables on time through strategies and tools
- Second in command to the managing director of the company
- Directly Reporting to all Directors
- Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends of the industry
- Participates in designing business plans for assigned properties that suit customers’ needs and goals
- Performing monthly coordination meeting with Project Managers and Building Personnel
- Negotiate lease/contracts with contractors and clients in a timely and reliable manner
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
- Source and build relationships with prospective clients to expand business opportunities
- Dealing in Property Acquisition and management of all companies and individual properties
- Act as Managing Head for Pollution Control Officers of the company.
PROPERTY & BUILDING MANAGER
TORRE LORENZO DEVELOPMENT CORPORATION
10.2015 - 02.2019
- Recommending approver of all contracts and deals in regards to projects and properties of the company
- Responsible for efficient daily operations of properties managements including the marketing and financial management, tenant and occupancy relations, client’s management, property renovation and redevelopment, administration and risk management
- Oversees the daily operations of the building and maintains the policies and rules of condominium
- Manages the transition of building operation from Project management (Technical) to Property Management
- Manages and administers the entire operation of the building which includes facilities and equipment operational, engineering, security, housekeeping and parking operations
- Attend to Tenant Calls, Service Requests and Walk in Inquiries
- Implement and complies all provision of the master deed and deed of restrictions and by – laws, standardizations of all property forms and turnover form
- Directly in charge for the overall turnover of units
- Prepares and generates updates and outputs of the group and properties and do reports for weekly and monthly MANCOM and EXECOM meetings
- Direct coordination with department concerns for success delivery
- Overall coordination with Buss Dev't, Project Management Department, Sales, Documentation, and other department to ensure the delivery of project
- Ensure the whole building and premises safety and secure to all unit owners
- Coordinates with Technical on the correction of flaws and defects of building system/ equipment together with building engineer (Punch listing)
- Prepares the house rules and renovation/fit-out guidelines for the building based on the technical features of the building
- Prepares and facilitates annual operating and capital expenditures budgets of condominium corporation
- Set up guidelines for parking use, parking pass system, property pass (entry/exit) and use of amenities
- Formulates the Condominium/ Maintenance dues (CAMC) and ensures collections in orderly manner
- Facilitates the hiring of building personnel which include the hiring of in-house personnel in coordination with Human Resource Department and contracting agencies for security, housekeeping, and technical personnel
- Act as Leasing personnel and facilitates policy regarding leasing and rental
- Managing head and Pollution Control Officer.
ASSISTANT MANAGER TURNOVER TEAM
ETON Properties Phil. Inc
06.2010 - 09.2015
- Handles client’s complaints and initiates resolutions
- Directly in charge for the overall turnover of units
- Monitor and consolidate weekly turnover report of site personnel
- Prepares and Generates updates and outputs of the group and do reports for weekly MANCOM
- Assist clients on punch listing during Turnover Events
- Manage & Monitor daily transactions and outputs of site personnel
- Control Technical department in terms of time table and updates of turnover projects
- Direct coordination with department concerns for success delivery & turnover of projects
- Comply documents related thereto turnover projects.
ACCOUNT OFFICER
Moldex Realty Incorporated
06.2007 - 06.2008
- Handles clients concerns
- Prepares weekly and monthly collection of south projects
- Coordinates with sales team for the target output
- Monitor petty cash & directly coordinate with bank transactions.
Education
NC II - Bookeeping -
Imus Vocational and Technical School
01.2020
Bachelor of Arts - Political Science
De La Salle University-Dasmariñas
Philippines01.2005
Skills
- Property Management & practices
- Customer Services
- Vendor & Supplier Management
- Project and Construction Management
- Business Development
- Leasing Management
- Negotiation and Improvement Initiatives
- Advanced research capabilities as well as leadership traits
- Knowledgeable SAP, ServiceNow, Propel Tools
- Tenant Relations
- Administrative Tasks
- File Management
- Accounts Receivable
Certificates Seminars
- Basic Occupational Safety and (BOSH) Health Training, 09/01/19
- Environmental, Health and Safety Training, 07/01/19
- Counter Terrorism, Bombing, Cyber Threat Talks, 02/01/17
- Building Management & Strong Motion Monitoring System, 06/01/15
- Office Property & Leasing Management, 10/01/14
- Training Course for Managing Heads of Pollution Control Officer, 08/01/14
- Property Management Fundamentals, 02/01/13
- Service Excellence Program, 03/01/12
- Customer Service Relation Training, 11/01/11
- Accountability of Public Officers, 02/01/05
- English Proficiency Program, 12/01/04
Languages
English
Advanced (C1)
Philippine Tongue
Bilingual or Proficient (C2)
Timeline
PROPERTY ADMINISTRATOR (RESIDENTIAL AND COMMERCIAL BUILDING)
01.2021 - 12.2023
PROPERTY MANAGEMENT & LEASING HEAD
FRABELLE PROPERTIES PHILIPPINES
03.2019 - 01.2021
PROPERTY & BUILDING MANAGER
TORRE LORENZO DEVELOPMENT CORPORATION
10.2015 - 02.2019
ASSISTANT MANAGER TURNOVER TEAM
ETON Properties Phil. Inc
06.2010 - 09.2015
ACCOUNT OFFICER
Moldex Realty Incorporated
06.2007 - 06.2008
NC II - Bookeeping -
Imus Vocational and Technical School
Bachelor of Arts - Political Science
De La Salle University-Dasmariñas
Similar Profiles
Maria UrsMaria Urs
Career Break for Child Care at NACareer Break for Child Care at NA
Anna KrutekAnna Krutek
Dolce Violin Ensemble at NADolce Violin Ensemble at NA
Megan SaucedoMegan Saucedo
Planned Career Break at NAPlanned Career Break at NA