Summary
Overview
Work history
Education
Skills
Websites
Languages
Accomplishments
Declaration
Timeline
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Joanna Mae Caranzo Vallesta

Flat 1206, Al Jabri Tower 8, Al Nahda 1, Dubai,Dubai

Summary

Detail-oriented and disciplined professional with a strong sense of responsibility and exceptional problem-solving abilities. Demonstrates proficiency in Microsoft applications, including MS Word, MS Excel, and MS PowerPoint, alongside excellent verbal and written communication skills. Highly organised, self-motivated, and punctual with effective time-management capabilities. A fast learner who performs assigned duties competently while embracing teamwork and maintaining optimism in the face of challenges. Committed to delivering high-quality results and contributing to organisational success.

Experienced professional with focus on administrative support and office management. Capable of streamlining office operations through strong organisational skills and attention to detail. Proven ability to improve workflow efficiency and enhance team productivity through effective communication and problem-solving.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Receptionist / Administration / Secretary / Clerk

Floramex Trading L.L.C
Dubai, United Arab Emirates
07.2023 - Current
  • Maintained accurate logs of visitor entries for security purposes.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Maintained an organised reception area for a professional business environment.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.

Logistics Clerk

WSF Customs Brokerage - ACL Trucking
Escolta, Manila, Philippines
09.2019 - 01.2023
  • Ensured accuracy with meticulous record-keeping.
  • Enhanced productivity with careful inventory management.
  • Streamlined order fulfilment process, improving customer experience.
  • Handled complaints and queries from customers effectively and professionally.
  • Scheduled staff shifts, maintaining optimal workforce coverage at all times.
  • Tracked deliveries, providing accurate updates on shipment status.
  • Prepared reports for senior management detailing logistics performance.
  • Managed payroll by tracking employee hours and entitlements.

Education

Bachelor of Science in Agricultural Education - Agriculture

University of Eastern Philippines
Philippines
04.2017 - 06.2023

Skills


  • Practice discipline, attention to detail, critical problem solver and has as sense of responsibility
  • Organized dependent, honest, self-motivated, An active team player and accepts errors optimistically
  • Proficient in Microsoft applications (MS Word, MS Excel and MS Power point)
  • Punctual time-management
  • Verbal and written communication skills
  • Fast learner and effectively performs assigned duties with competence

Languages

English, Tagalog, Waray-Waray
Fluent

Accomplishments

    2014-2015 Dean's Lister (2nd Year College)

    2016-2017 Awarded as "Best Young Agri-Entrepreneur".

Declaration

I hereby certify that the above information is true and correct to the best of my knowledge and belief.


Timeline

Receptionist / Administration / Secretary / Clerk

Floramex Trading L.L.C
07.2023 - Current

Logistics Clerk

WSF Customs Brokerage - ACL Trucking
09.2019 - 01.2023

Bachelor of Science in Agricultural Education - Agriculture

University of Eastern Philippines
04.2017 - 06.2023

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Joanna Mae Caranzo Vallesta