Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Jo Anna Marie Rebultan

Jo Anna Marie Rebultan

Dubai

Summary

Experienced and detail-oriented Sales Coordinator with a strong background in the oil and gas manufacturing industry. Adept at managing the end-to-end sales process, including order tracking, quotation preparation, and vendor coordination. Proficient in using ERP and CRM systems to streamline operations and ensure accurate, timely fulfillment of client requirements. Known for building strong relationships with clients, suppliers, and internal teams to support complex projects and meet tight deadlines. Committed to delivering operational excellence and supporting sales growth through efficient coordination and proactive problem-solving.

Overview

15
15
years of professional experience

Work History

Aftermarket Sales Support Specialist

Veetech Automation FZE (formerly named Versatech AUtomation FZE)
Dubai
05.2024 - Current
  • Serve as the primary point of contact for aftermarket sales inquiries, including spare parts and maintenance services.
  • Process and track aftermarket sales orders, ensuring accurate pricing, availability, and timely delivery.
  • Collaborate with engineering, procurement, and logistics teams to fulfill customer requirements.
  • Maintain and update customer records, service history, and quotations in ERP/CRM systems.
  • Provide support by understanding customer needs and recommending appropriate aftermarket solutions.
  • Prepare and follow up on quotes, service contracts, and warranty claims.
  • Monitor customer satisfaction and follow up on feedback to ensure long-term client relationships.
  • Assist in developing strategies to grow aftermarket sales and meet revenue targets.
  • Stay up to date on product changes, upgrades, and industry standards.
  • Ensure compliance with company policies and safety regulations in all customer interactions.

Sales Coordinator

Versatech Automation FZE
Dubai
02.2015 - 05.2024
  • Coordinate sales activities, quotations, and proposals for oil and gas equipment and components.
  • Act as a liaison between sales, production, logistics, and clients to ensure the timely delivery of products and services.
  • Prepare and track sales orders, quotations, and contracts, ensuring accuracy and timely follow-up.
  • Maintain updated customer records, product pricing, and sales reports using ERP systems (Microsoft Dynamics NAV).
  • Follow up on leads and customer inquiries, providing product information and technical documentation as required.
  • Support tender submissions and prepare documentation for government and corporate clients.
  • Communicate with supply chain and manufacturing teams to confirm product availability and delivery schedules.
  • Monitor ongoing projects, updating internal teams and clients on delivery timelines and any changes.
  • Ensure compliance with industry standards and company policies in all sales processes.
  • Assist in market research and competitor analysis to support strategic planning.

Executive Purchaser

Pan Emirates Building Materials FZCO
Dubai
01.2013 - 01.2015
  • Maintained consistent email communication with stores and suppliers to confirm orders, track shipments, and verify price revisions on purchase orders.
  • Standardized quarterly inventory reporting and analysis, implementing corrective actions for close-outs and stock discrepancies to maintain accurate inventory records.
  • Managed customs clearance and documentation processes to ensure the timely delivery of goods in compliance with relevant laws and regulations.
  • Negotiated contracts and procurement policies with vendors to secure optimal pricing and ensure steady product availability.
  • Coordinated regularly with stores and vendors to manage order workflows, and address updates or revisions efficiently.
  • Evaluated vendor proposals, conducted qualification assessments, and recommended suppliers based on cost, reliability, and quality.
  • Reviewed purchase order updates and supply chain processes to identify improvements aligned with organizational goals.

Administrative Officer

Pan Emirates Building Materials FZCO
Dubai
05.2012 - 12.2012
  • Administered compensation, benefits, and performance management systems under the guidance of the supervisor.
  • Provided friendly and professional support to new hires throughout the interview and onboarding process.
  • Organized and maintained office filing systems, sorted, and distributed incoming mail to appropriate departments.
  • Managed inventory and procurement of office supplies, ensured timely mail distribution, and processed invoices for payment.
  • Responded to inquiries via phone, email, and in person, delivering accurate information and excellent customer service.
  • Prepared and maintained daily, weekly, and monthly reports using Microsoft Office Suite (Excel, Word, Outlook).
  • Answered and routed incoming phone calls, ensuring efficient communication within the office.

Front Desk Officer

Mines View Park Hotel
Baguio City
07.2010 - 04.2012
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Planned coverage needs and organized services to support incoming special events.
  • Updated customer accounts with add-on room charges, minibar use and room service bills.
  • Conducted financial audits on scheduled basis.

Education

Bachelor of Science - Hotel And Restaurant Manage

University of The Cordilleras
Baguio City, Philippines
04-2010

Skills

  • ERP & CRM Systems (SAP, Oracle, Dynamic NAV)
  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Purchase Order Processing & Pricing Verification
  • Inventory Management & Reporting
  • Vendor & Supplier Communication
  • Quotation & Proposal Preparation
  • Aftermarket Sales & Customer Support
  • Tender Documentation & Submission
  • Office Administration & Record Keeping
  • Client Relationship Management
  • Time Management & Multitasking
  • Verbal & Written Communication

Languages

French
First Language

References

References available upon request.

Timeline

Aftermarket Sales Support Specialist

Veetech Automation FZE (formerly named Versatech AUtomation FZE)
05.2024 - Current

Sales Coordinator

Versatech Automation FZE
02.2015 - 05.2024

Executive Purchaser

Pan Emirates Building Materials FZCO
01.2013 - 01.2015

Administrative Officer

Pan Emirates Building Materials FZCO
05.2012 - 12.2012

Front Desk Officer

Mines View Park Hotel
07.2010 - 04.2012

Bachelor of Science - Hotel And Restaurant Manage

University of The Cordilleras

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Jo Anna Marie Rebultan