JOBIN BABU
Sharjah,SH
Summary
Results-driven Operations Executive with a proven track record in optimizing supply chain and logistics processes while enhancing client satisfaction. Skilled in managing client accounts, overseeing cargo and inventory operations, and coordinating trade and financial activities. Recognized for identifying and implementing process improvements that streamline operations, reduce costs, and strengthen inventory control. Detail-oriented and dynamic, with expertise in fostering strong client relationships, ensuring compliance, and delivering high-quality service to drive organizational performance and operational efficiency. Seeking challenging opportunities to leverage my skills and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics, Trade & Customs Operations Executive
Divine Energy FZE / E3 Energy FZCO
10.2021 - Current
- Optimized supply chain operations, ensuring timely delivery of products while minimizing logistics costs.
- Serve as the key point of contact between the terminal and Head Office for all stock movement activities.
- Generate and circulate daily stock movement and customer exposure reports to management.
- Manage and monitor inventory levels to ensure accurate stock control and operational efficiency.
- Identify and implement process improvements to optimize cargo and stock movement operations.
- Oversee departmental operations as Acting Manager when required.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Analyzed market trends to inform strategic planning and decision-making processes.
- Streamlined reporting processes, improving data accuracy and accessibility for decision-makers.
- Mentored junior staff, fostering professional development and knowledge transfer within the team.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed strategic initiatives to enhance operational efficiency and reduce costs.
Operations and Accounts Executive
Boherat Kalba Lubricants and Oil Trading LLC
07.2019 - 09.2021
- Cultivated client relationships to enhance customer satisfaction and retention.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Guided junior team members in daily tasks to ensure seamless accounts administration operations, fostering a supportive work environment.
- Prepare and submit accurate VAT returns in compliance with local tax regulations.
- Oversee cash management operations, ensuring accuracy, security, and compliance with internal controls.
- Provide comprehensive oversight of back office operations, including stock management, financial transactions, and reporting, to support overall business objectives.
- Coordinate with finance teams to ensure timely reconciliation and compliance.
Administrator and Accountant
Blue Wild International FZE
01.2015 - 01.2019
- Manage communications with international clients regarding orders, shipments, stock movements, and commercial terms.
- Lead initiatives to optimize back office processes, ensuring operational efficiency, compliance, and alignment with business objectives.
- Coordinate administrative and operational tasks to maintain seamless workflow and compliance with company policies.
- Coordinate with banks for Letters of Credit (LC) and other trade finance requirements.
- Ensure smooth execution of trade operations, including payment releases and documentation compliance.
Education
Bachelor Of Commerce - Commerce, Finance, Business Management, IT
Kristu Jyoti College of Management And Technology
Kerala, India03-2013
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Administrative skills
- Client account management
- Supply chain management
- Inventory control
- Sales
Certification
- Certified Lean Six Sigma Black Belt
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Timeline
Logistics, Trade & Customs Operations Executive
Divine Energy FZE / E3 Energy FZCO
10.2021 - Current
Operations and Accounts Executive
Boherat Kalba Lubricants and Oil Trading LLC
07.2019 - 09.2021
Administrator and Accountant
Blue Wild International FZE
01.2015 - 01.2019
Bachelor Of Commerce - Commerce, Finance, Business Management, IT
Kristu Jyoti College of Management And Technology