JOBRAN SALOUM
Hospitality
Dubai,DU
Summary
Dynamic professional with extensive experience in managing floor activities and leading teams to optimize operational efficiency. Strong communication and organizational skills foster a productive work environment. A proven track record of implementing effective processes and resolving conflicts enhances overall performance. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging strengths to drive team success and contribute significantly to organizational growth.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Floor Supervisor
Marriott Westin Mina Seyahi,(Bussola Restaurant)
04.2025 - Current
- Prioritize tasks based on their impact.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Offered hands-on assistance to the guests, assessing needs, and maintaining current knowledge of consumer preferences.
- Held team meetings to gain feedback, provide updates and set policies.
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Enhanced guests' satisfaction by effectively managing floor operations and addressing concerns promptly.
- Developed and implemented strategies to improve guests' experiences and increase sales.
Supervisor
11 Wood Fire (Michelin Star)
02.2022 - 03.2025
- Taught staff how to deliver outstanding service to every customer, without sacrificing profit objectives.
- Shared knowledge of menu items and flavors enables customers to make personal decisions based on taste and interest.
- Kept updated knowledge of the menu and promotions, recommending specific items according to preferences and food allergies.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Captain Order
Zahr El Rouman Restaurant
04.2020 - 01.2022
- Provide friendly, excellent, and professional service to all guests.
- Responsible for handling food and beverage orders and serving guests.
- Assist fellow Team Members to perform the preparation and setting up in the restaurants for service.
- Check that all amenities and utensils are properly stocked and inspected. Assist guests with their respective requests and deliver based on their ability.
Waiter
Abd El Wahab Restaurant
01.2020 - 03.2020
- Greet customers, and hand out menus.
- Take meal and beverage orders from customers, and place these orders in the kitchen.
- Make menu recommendations, and inform patrons of any specials.
- Deliver meals and beverages to tables when they have been prepared.
- Prepare the bill for tables when requested. Cash up the bills, and ensure that the correct amount has been paid.
Waiter
Huqqa Restaurant
05.2019 - 12.2019
- Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment.
- Introduces customers to the menu and announces daily or seasonal menu specials.
- Answers questions about menu items, ingredients, and pricing.
Education
BBA - Tourism And Hospitality Management
Zead Korbaj
Damascus University 04.2001 -
Skills
Effective communication abilities
Timeline
Floor Supervisor
Marriott Westin Mina Seyahi,(Bussola Restaurant)
04.2025 - Current
Supervisor
11 Wood Fire (Michelin Star)
02.2022 - 03.2025
Captain Order
Zahr El Rouman Restaurant
04.2020 - 01.2022
Waiter
Abd El Wahab Restaurant
01.2020 - 03.2020
Waiter
Huqqa Restaurant
05.2019 - 12.2019
BBA - Tourism And Hospitality Management
Zead Korbaj
04.2001 -
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