Jocel Wagas
Sharjah
Summary
I am a detail-oriented and efficient professional, boasting a rich background in Office Administration and Operations. My expertise lies in meticulously managing accounts and records, ensuring precision in every aspect of my work. With exceptional organizational skills, I excel in high-pressure environments, consistently delivering results that contribute significantly to company success. My ability to foster positive team relationships and drive excellence adds value to any organization.
Overview
17
17
years of professional experience
Work History
Accounts Officer
Creators Hub Manufacturing LLC
Remote
04.2025 - Current
- Collaborated with cross-functional teams to streamline invoice processing workflows.
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Streamlined cash flow management processes, ensuring optimal liquidity levels for daily operations support.
- Managed tax preparation efforts, ensuring compliance with local, state, and federal regulations while minimizing liability exposure.
- Generated invoices upon receipt of billing information and tracked collection progress.
Secretary
NRS RELIEF FZCO
Dubai, UAE
02.2023 - 03.2025
- Efficiently managed incoming calls and addressed diverse inquiries.
- Provided comprehensive administrative and clerical support to HR Line Manager, including mailing, scanning, and processing Visa applications for new hires and renewals.
- Safeguarded confidential company documents through meticulous tracking and filing.
- Streamlined the filing system, ensuring both electronic and hard copy organization.
- Skillfully handled incoming correspondence, including opening, sorting, and distribution.
- Resolved administrative issues promptly and effectively.
- Fostered relationships through liaison with external organizations.
- Coordinated with IT and marketing teams to strengthen company visibility.
- Supported the Logistics Department with DHL shipping coordination.
- Organized business travel arrangements, including hotel bookings and transportation.
- Created and revised key documents such as correspondence, reports, drafts, memos, and emails for various departments.
- Maintained relationships with vendors, clients, and service providers to ensure seamless operations.
- Prepared and distributed meeting agendas and minutes.
- Assisted in the preparation of presentations and reports for management review.
Administrative Cum Accountant
AUSUS INTERNATIONAL CONSTRUCTION LLC
Sharjah, United Arab Emirates
01.2021 - 01.2023
- Accurate and efficient preparation and management of documents.
- Control the numbering, sorting, filing, storing, and retrieval of both electronic and hard copy documents produced by technical teams, projects, or departments.
- Check for accuracy and edit files, like contracts.
- Review and update technical documents (e.g., manuals and workflows).
- Following and enforcing the company's procurement policies and procedures.
- Assist in the Management of the Supplier Accreditation Process for the procurement group, ensuring that the client's standards are met and adhered to.
- Maintain confidentiality of all documents.
- Effectively follows the company's standard operating procedures in The submission of documents.
- Preparing and filing Income Tax Returns (VAT) Quarterly.
Collection Officer Cum Admin
DAR AL HADHARA TECHNICAL CONT.
Sharjah, United Arab Emirates
10.2018 - 01.2021
- Post customer payments by recording cash, checks, and credit card transactions.
- Updates receivables by totaling unpaid invoices.
- Calling customers and updating them regarding payments and tracking their payments.
- Maintains records by microfilming invoices, debits, and credits.
- Resolves valid or authorized deductions by entering adjusting entries.
- Resolves invalid or unauthorized deductions by following pending deductions.
- Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department.
- Collects accounts by contacting customers referred by credit managers.
- Summarizes receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals, preparing report.
- Protects organization's value by keeping information confidential.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes accounting and organization mission by completing related results as needed.
Operation Assistant
WONMIE MARINE PRODUCTS INC.
Iloilo, Philippines
03.2009 - 07.2016
- Prepare and assist in making pricing competitive.
- Perform ad hoc analysis related to pricing.
- Oversight and coordinates front and back export.
- Recruitment identifying issues that may affect quality, production, and delivery services; creating solutions to improve customer satisfaction.
- Solved problems timely and effectively by coordinating customers efficiently, effective workflow coordination, routine monitoring, and reporting.
- Managed day-to-day department operations.
- Assisted operations manager with planning and providing administrative support with accurate document preparation.
- Collaborated with other departments to ensure smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Develop HACCP Program as a Coordinator.
- Assist a wide-range of administrative and accounting procedures in related field.
Accounts Officer
AISONS GROUP AND AUTOPARTS CORPORATION
Mandaue City, Cebu
07.2009 - 04.2016
- The main task is to update the daily expenses of the company.
- Segregate the different types of invoices of main and enter branches.
- Prepare and encode the sales invoice and expenses.
- Track the non-VAT invoices for filing purposes.
- File Quarterly Income Tax Returns, and Annual Income tax Return promptly.
- Submit the compiled receipt, invoices, and journal entries to our partnered accounting firm for audit purposes.
- Maintaining records of employees for benefit purposes.
- Prepare payroll on or before Saturday as a weekly salary.
Education
Certificate - Caregiver Module 1-6
Sinag Academy
King Faisal, Sharjah, UAE01-2020
Bachelor of Science - Business Management, Marketing Management
Northern Iloilo Polytechnic State College
Estancia, Iloilo, Philippines01-2009
Skills
- Excellent telephone manners
- Strong customer service skills
- Ability to thrive under pressure
- Proficient in Microsoft Office Applications
- Written communication
- Strong negotiation skills
- Data entry proficiency
- Accounting software proficiency
- Workflow optimization
- Organizational management
- Oral communication
- Minimal supervision
- Interpersonal skills
- Bank reconciliation
- Staff management
- Customer service
- Positive attitude
- Detail-oriented
- MS Office
- Invoice processing
- Bookkeeping
- Accounts receivable and payable
- Cash flow management
- Payroll processing
- Accounts payable
LANGUAGES
English
Filipino
DRIVING LICENSE
- Driving license category: Light Weight Vehicle
- 09/01/19, 10/01/27
Timeline
Accounts Officer
Creators Hub Manufacturing LLC
04.2025 - Current
Secretary
NRS RELIEF FZCO
02.2023 - 03.2025
Administrative Cum Accountant
AUSUS INTERNATIONAL CONSTRUCTION LLC
01.2021 - 01.2023
Collection Officer Cum Admin
DAR AL HADHARA TECHNICAL CONT.
10.2018 - 01.2021
Accounts Officer
AISONS GROUP AND AUTOPARTS CORPORATION
07.2009 - 04.2016
Operation Assistant
WONMIE MARINE PRODUCTS INC.
03.2009 - 07.2016
Certificate - Caregiver Module 1-6
Sinag Academy
Bachelor of Science - Business Management, Marketing Management
Northern Iloilo Polytechnic State College