JODIE KERR

• Built professional, lasting relationships modeling with regular clients and companies.
• Promoted products in TV commercials, acting and delivering scripted lines.
• Modeling for assignments involving large reputable Hotel chains, Dubai Tourism, Emirates Airlines, Emirates Flight Training Academy.

• Worked alongside a team of special needs professionals and teachers to devise care plans enabling the child to integrate with all students in the school classroom and sports activities.
• Communicated the needs of the child to teachers, doctors, and parents to care for the child in the school environment.
• Worked with special needs speech therapists alongside the children, and reported to parents daily to closely monitor and record social, behavioral, and academic growth.

• Collaborated with designers, giving product feedback for fitting, styling, and comfort.
• Knowledge of client profiles and recognizing their needs to help advise on selling the most profitable and desirable sample products.
• Fitting and modeling over 50 products per session with efficiency and professionalism under time pressure constraints.

• Modeling for fashion magazines, catalogues, catwalks, TV commercials.
• Presenting products in TV commercials, acting, and delivering scripted lines ranging from pharmaceutical products to presenting in Airline Safety Demonstrations.

• Administered first aid for passengers experiencing medical emergencies.
• Served food and beverages to passengers during flights, consistently complying with airline health and safety standards.
• Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of onboard security.
• Promoted and sold duty-free goods to passengers.
• Maintained calmness and composure during emergency situations.
• Prepared and submitted flight reports regarding issues or concerns to management.
• Thrived in the role as a selected ambassador for the airline for media events, modeling in airline campaigns, uniform catalogues, and filming and presenting safety demonstrations.
• Annual training in Emergency Procedures, First Aid, and Security.

• Delivered consistently excellent customer service during passenger check-in to guarantee positive passenger experiences.
• Promoted loyalty programs to enhance repeat customer business.
• Assisted special needs passengers and unaccompanied children boarding their flights to enable on-time aircraft departure.
• Business class lounge management, catering to all passenger needs before their flight or during ongoing delays.

• Facilitated seamless check-in and a pleasant, efficient boarding experience for passengers, ensuring on-time departure.
• Resolved passenger issues due to flight delays, and lost baggage, to maintain and exceed customer satisfaction.
• Assist passengers with Special Needs, Cultural requirements, and Physical Disabilities.
• Manage First Class lounge, attending to VIP special requests and catering.

• Certification in Serving Disabled Customers
• Certification in Dangerous Goods

IATA Certification

MAARS Certification (Multi Airline Reservations System)

Air New Zealand Intermediate Passenger Tariffs& Ticketing Module 5