JOEL VARGHESE
Ajman,UAE
Summary
A patient-focused Pharmacist with over 12 years of experience delivering quality care and service to diverse patient populations. A proven track record of building and leading high-performance teams to improve customer service and patient education. through ongoing policy updates for safe, compliant patient provisions.
Overview
14
14
years of professional experience
Work history
Pharmacist in Charge
Thumbay Pharmacy-Thumbay Medical & Dental Speciality Centre
Sharjah, UAE
07.2020 - Current
- Maximised pharmacy teams' productivity through strategic staff planning.
- Contacted and developed relationships with variety of healthcare professionals to assist with queries as a member of Hospital Operations Committee and Drug and Therapeutics committee .
- As preceptor coached and mentored IPPE & APPE students in patient care.
- Identified new business development opportunities to achieve consistent growth.
- Developed pharmacy sales, services and profitability in cost-effective and safe manner.
- Provided prescription guidance to patients and supported members of the team in doing same.
- Followed legal and professional standards, maintaining best possible compliance with MOH regulations.
Hospital Pharmacist
Thumbay Hospital
Ajman, UAE
04.2017 - 07.2020
- Monitored and counselled patients with chronic diseases, maximising treatment efficacy.
- Verified safety and accuracy of physician orders, maintaining high quality of practice.
- Worked with multidisciplinary teams across departments to provide comprehensive clinical service for patients.
- Collaborated with medical staff to prevent or mitigate problems patient experience when taking medications.
Store Manager & Pharmacist
Life Healthcare Group
Dubai, UAE
03.2015 - 09.2016
- Completed opening and closing procedures each day.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
Clinical Pharmacist
Tiruvalla Medical Mission Hospital
Tiruvalla, India
03.2013 - 06.2014
- Discussed treatment options with patients, family members and other medical staff.
- Monitored and counselled patients with chronic diseases, maximising treatment efficacy.
- Checked prescriptions to identify and resolve errors, verifying appropriateness for individual patients.
- Performed ward rounds to take patient drug histories and collect up-to-date information.
Community Pharmacist
Kizhakkaneth Medicals
Kottayam, India
04.2012 - 03.2013
- Received prescriptions and checked against medical histories, safeguarding patient health and safety.
- Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
- Managed pharmacy budgets through inventory management.
- Guided clients on best way to treat common ailments.
Community Pharmacist
Achu Medicals
Kollam, India
06.2009 - 05.2010
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Received prescriptions and checked against medical histories, safeguarding patient health and safety.
Education
MASTER OF PHARMACY - PHARMACY PRACTICE
MGR MEDICAL UNIVERSITY
INDIA 2010 - 2012
BACHELOR OF PHARMACY -
NAZARETH COLLEGE OF PHARMACY
2009
Skills
- Customer service, education and counselling
- Sales skills
- Pharmacy operations management
- Medication dispensing
- Drug inventory management
- Analytical Skills
Languages
English
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Timeline
Pharmacist in Charge
Thumbay Pharmacy-Thumbay Medical & Dental Speciality Centre
07.2020 - Current
Hospital Pharmacist
Thumbay Hospital
04.2017 - 07.2020
Store Manager & Pharmacist
Life Healthcare Group
03.2015 - 09.2016
Clinical Pharmacist
Tiruvalla Medical Mission Hospital
03.2013 - 06.2014
Community Pharmacist
Kizhakkaneth Medicals
04.2012 - 03.2013
Community Pharmacist
Achu Medicals
06.2009 - 05.2010
MASTER OF PHARMACY - PHARMACY PRACTICE
MGR MEDICAL UNIVERSITY
2010 - 2012
BACHELOR OF PHARMACY -
NAZARETH COLLEGE OF PHARMACY
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