JOEL JOHN NAGANATHAN

*Successfully organized and coordinated travel packages for multiple destinations, including Dubai, Malaysia, Thailand, Singapore, Seychelles, Mauritius, and Tanzania, ensuring clients received the best experiences tailored to their preferences.
*Managed UAE hotel bookings, including negotiating rates, securing room availability, and ensuring high service standards for both individual and group reservations.
*Developed strong partnerships with hotel representatives in various regions to enhance package offerings and provide clients with exclusive deals.
*Delivered exceptional customer service by promptly handling any issues or changes to bookings, ensuring seamless experiences for travelers.
*Leveraged knowledge of local attractions and experiences to create comprehensive travel itineraries that exceeded client expectations.

• Conducted extensive market research for better understanding of competitor strategies .

*Assisted with hotel and transport reservations in Sri Lanka, ensuring seamless arrangements for clients

*Handled hotel reservations in Maldives and Bali, providing exceptional customer service and meeting clients' specific requirements

*Supported Lebanon visa applications, guiding clients through the application process and ensuring accurate documentation

*Managed costing for inbound tours in Sri Lanka, calculating expenses and preparing budgets for tour packages

*Assisted attorneys with legal research, preparing legal memoranda, and drafting legal documents

*Conducted due diligence and factual investigations for ongoing cases

*Assisted in the preparation of contracts, agreements, and legal briefs

*Managed and organized legal files and documents

*Participated in client meetings, taking notes and providing support as required