Summary
Overview
Work history
Education
Skills
Languages
CHARACTER REFERENCE
Timeline
Generic
RAINIER KURT  MATOLA

RAINIER KURT MATOLA

ABLE SEAMAN
LAS PIÑAS CITY ,PHILIPPINES

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

F&B steward

M / V St. Leo The Great (INTERILAND)
RORO (19,468 PAX) , PHILIPPINES
01.2012 - 08.2012
  • Ensured optimal cleanliness in the dining area, contributing to a positive guest experience.
  • Polished glassware and cutlery to enhance table settings visually.
  • Checked tables regularly for full customer satisfaction during meal periods.
  • Enhanced customer satisfaction by providing excellent food and beverage service.

GENERAL UTILITY

CRUISE BARCELONA (INTERNATIONAL)
RORO (54,310 PAX) , SPAIN
03.2013 - 10.2013
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

SELF SERVICE UTILITY

IKARUS PALACE (INTERNATIONAL)
RORO (29,968 PAX)
12.2013 - 09.2014
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends, and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.

SELF SERVICE UTILITY

CRUISE BARCELONA (INTERNATIONAL)
RORO (54,310 PAX)
10.2015 - 01.2016

CABIN CREW

GNV MS LA SUPREMA (INTERNATIONAL)
RORO (49,257 PAX)
07.2017 - 12.2017
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.

CABIN CREW

GNV FANTASTIC (INTERNATIONAL)
RORO (35,222 PAX)
03.2018 - 09.2018

CABIN CREW

GNV FANTASTIC/MV RHAPSODY (INTERNATIONAL)
RORO (44,307 PAX)
01.2019 - 02.2020

SERVICE CREW

P&O ferries Pride of Hull (INTERNATIONAL)
RORO ( 59,925 PAX)
07.2020 - 03.2022
  • Assisted in inventory management for efficient stock control.
  • Worked during peak hours whilst maintaining composure and efficiency.
  • Followed health and safety regulations strictly to ensure compliance.
  • Resolved customer complaints promptly, fostering good relations and loyalty.

Education

NURSING AIDE

UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
LAS PINAS CITY /PHILIPPINES
05.2006 - 06.2010

Skills

  • High energy level
  • Food storage organisation
  • Stress resilience
  • Personal organisation
  • Plate clearing
  • Beverage serving
  • Table service expertise
  • Smooth efficiency

Languages

English
Upper intermediate

CHARACTER REFERENCE

Carlo Medina (FRIEND)

Sales operation

Expeditors Philippines Inc.

09664650511


Arlito Jake Padilla (COUSINE)

Chief executive officer

Momento Coffee Bar

09162998465



Timeline

SERVICE CREW

P&O ferries Pride of Hull (INTERNATIONAL)
07.2020 - 03.2022

CABIN CREW

GNV FANTASTIC/MV RHAPSODY (INTERNATIONAL)
01.2019 - 02.2020

CABIN CREW

GNV FANTASTIC (INTERNATIONAL)
03.2018 - 09.2018

CABIN CREW

GNV MS LA SUPREMA (INTERNATIONAL)
07.2017 - 12.2017

SELF SERVICE UTILITY

CRUISE BARCELONA (INTERNATIONAL)
10.2015 - 01.2016

SELF SERVICE UTILITY

IKARUS PALACE (INTERNATIONAL)
12.2013 - 09.2014

GENERAL UTILITY

CRUISE BARCELONA (INTERNATIONAL)
03.2013 - 10.2013

F&B steward

M / V St. Leo The Great (INTERILAND)
01.2012 - 08.2012

NURSING AIDE

UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
05.2006 - 06.2010
RAINIER KURT MATOLAABLE SEAMAN