RAINIER KURT MATOLA
ABLE SEAMAN
LAS PIÑAS CITY ,PHILIPPINES
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
F&B steward
M / V St. Leo The Great (INTERILAND)
RORO (19,468 PAX) , PHILIPPINES
2012.01 - 2012.08
- Ensured optimal cleanliness in the dining area, contributing to a positive guest experience.
- Polished glassware and cutlery to enhance table settings visually.
- Checked tables regularly for full customer satisfaction during meal periods.
- Enhanced customer satisfaction by providing excellent food and beverage service.
GENERAL UTILITY
CRUISE BARCELONA (INTERNATIONAL)
RORO (54,310 PAX) , SPAIN
2013.03 - 2013.10
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
SELF SERVICE UTILITY
IKARUS PALACE (INTERNATIONAL)
RORO (29,968 PAX)
2013.12 - 2014.09
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends, and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
SELF SERVICE UTILITY
CRUISE BARCELONA (INTERNATIONAL)
RORO (54,310 PAX)
2015.10 - 2016.01
CABIN CREW
GNV MS LA SUPREMA (INTERNATIONAL)
RORO (49,257 PAX)
2017.07 - 2017.12
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
CABIN CREW
GNV FANTASTIC (INTERNATIONAL)
RORO (35,222 PAX)
2018.03 - 2018.09
CABIN CREW
GNV FANTASTIC/MV RHAPSODY (INTERNATIONAL)
RORO (44,307 PAX)
2019.01 - 2020.02
SERVICE CREW
P&O ferries Pride of Hull (INTERNATIONAL)
RORO ( 59,925 PAX)
2020.07 - 2022.03
- Assisted in inventory management for efficient stock control.
- Worked during peak hours whilst maintaining composure and efficiency.
- Followed health and safety regulations strictly to ensure compliance.
- Resolved customer complaints promptly, fostering good relations and loyalty.
Education
NURSING AIDE
UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
LAS PINAS CITY /PHILIPPINES 2006.05 - 2010.06
Skills
- High energy level
- Food storage organisation
- Stress resilience
- Personal organisation
- Plate clearing
- Beverage serving
- Table service expertise
- Smooth efficiency
Languages
English
Upper intermediate
CHARACTER REFERENCE
Carlo Medina (FRIEND)
Sales operation
Expeditors Philippines Inc.
09664650511
Arlito Jake Padilla (COUSINE)
Chief executive officer
Momento Coffee Bar
09162998465
Timeline
SERVICE CREW
P&O ferries Pride of Hull (INTERNATIONAL)
2020.07 - 2022.03
CABIN CREW
GNV FANTASTIC/MV RHAPSODY (INTERNATIONAL)
2019.01 - 2020.02
CABIN CREW
GNV FANTASTIC (INTERNATIONAL)
2018.03 - 2018.09
CABIN CREW
GNV MS LA SUPREMA (INTERNATIONAL)
2017.07 - 2017.12
SELF SERVICE UTILITY
CRUISE BARCELONA (INTERNATIONAL)
2015.10 - 2016.01
SELF SERVICE UTILITY
IKARUS PALACE (INTERNATIONAL)
2013.12 - 2014.09
GENERAL UTILITY
CRUISE BARCELONA (INTERNATIONAL)
2013.03 - 2013.10
F&B steward
M / V St. Leo The Great (INTERILAND)
2012.01 - 2012.08
NURSING AIDE
UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA
2006.05 - 2010.06