E-commerce leader with a strong focus on developing and executing strategies that boost brand visibility and increase sales across various markets. Expertise in managing P&L and leading diverse teams to meet business goals. Successful in optimizing advertising budgets and building strategic partnerships to improve customer engagement.
-Overseeing operations in UAE, Kuwait, Qatar, Oman, Yemen & Iraq markets, ensuring tailored approaches that meet local consumer needs.
-Formulating and implementing robust eCommerce strategies in sales and performance marketing to drive sales growth and enhance brand visibility.
-Working with a diverse team of professionals, fostering collaboration and high performance to enhance the customer journey & achieve sales targets.
-Staying ahead of eCommerce trends and technologies to drive innovation and competitive advantage.
-Oversee total brand P&L; achieve top-line and bottom-line results.
- Managed Egypt and North Africa E-commerce business (Pure Players, OnDemand, eGrocery, eB2B & ePharma), reporting directly to GM.
- Oversaw brand P&L, achieving top-line and bottom-line results.
- Optimized advertising and promotions budgets for onsite programs.
- Established key metrics to enhance processes for sustainable growth.
- Developed customer partnership and retention strategies using data insights.
- Created innovative performance marketing strategies to boost online sales.
- Built and managed online assortment and content in collaboration with stakeholders.
- Increased online contribution from 5% percent to 20%.
- Developed and managed long-term relationships with eRetailers to drive strategic investments.
- Monitored eRetailers' business performance, implementing action plans to accelerate growth.
- Planned MIP in alignment with category objectives, executing deployment of new innovations.
- Managed eRetailers' financials, including trade spend and marketing budgets.
- Oversaw a team of 3 junior eKAMs to enhance operational efficiency.
-Increased online contribution from 1% to 15%, significantly boosting market presence.
- Negotiated annual agreements with Ecommerce partners while managing daily operations.
- Established KPIs and goals for partnerships with various Ecommerce platforms.
- Implemented Go to Market strategies in collaboration with marketing, supply chain, IT, and sales teams.
- Fostered strategic partnerships with E-Retailers, leading product listings and contract negotiations.
- Enhanced product visibility through rich content management across all platforms.
- Tracked stock deliveries and managed order processes including invoicing and reconciliations.
- Facilitated vendor agreements for monthly campaigns, ensuring accurate financial tracking.
- Collaborated with Marketing on activation plans, delivering detailed sales performance reports.
- Developed social media marketing strategies to enhance brand recognition and drive traffic.
- Transformed brand strategies into actionable marketing plans for online and offline positioning.
- Evaluated competitors' digital marketing strategies, formulating plans for competitive advantage.
- Measured and reported performance of all digital campaigns against established goals.
- Planned and executed comprehensive social media and display advertising campaigns.
- Identified trends to optimize budget allocation and improve campaign performance.
- Engaged with potential clients through tailored presentations and strategic marketing initiatives.
- Facilitated communication with clients at senior levels to address inquiries and resolve issues.
- Oversaw management of social media outlets for clients, ensuring effective engagement.
- Generated and monitored content across all platforms to enhance interaction.
- Executed marketing campaigns and competitions through strategic brainstorming sessions.
- Developed comprehensive marketing plans tailored to client needs.
- Prepared presentations for client approval on content strategies and activations.
- Coordinated with designers to align visual elements with marketing objectives.
- Team Leadership
- Vendor Management
- P&L Management
- Budget Management
- Category Management
- Cross-team Collaboration