Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Joey Maher

Dubai,UAE

Summary

E-commerce leader with a strong focus on developing and executing strategies that boost brand visibility and increase sales across various markets. Expertise in managing P&L and leading diverse teams to meet business goals. Successful in optimizing advertising budgets and building strategic partnerships to improve customer engagement.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Head of E-Commerce Gulf+

STADA Arzneimittel AG
Dubai, UAE
04.2025 - Current

-Overseeing operations in UAE, Kuwait, Qatar, Oman, Yemen & Iraq markets, ensuring tailored approaches that meet local consumer needs.
-Formulating and implementing robust eCommerce strategies in sales and performance marketing to drive sales growth and enhance brand visibility.
-Working with a diverse team of professionals, fostering collaboration and high performance to enhance the customer journey & achieve sales targets.
-Staying ahead of eCommerce trends and technologies to drive innovation and competitive advantage.
-Oversee total brand P&L; achieve top-line and bottom-line results.

Head of E-Commerce Egypt & North Africa

Reckitt Benckiser
Cairo, Egypt
03.2022 - 04.2025

- Managed Egypt and North Africa E-commerce business (Pure Players, OnDemand, eGrocery, eB2B & ePharma), reporting directly to GM.

- Oversaw brand P&L, achieving top-line and bottom-line results.

- Optimized advertising and promotions budgets for onsite programs.

- Established key metrics to enhance processes for sustainable growth.

- Developed customer partnership and retention strategies using data insights.

- Created innovative performance marketing strategies to boost online sales.

- Built and managed online assortment and content in collaboration with stakeholders.

- Increased online contribution from 5% percent to 20%.

E-Commerce Lead

L'Oréal
Cairo , Egypt
03.2020 - 03.2022

- Developed and managed long-term relationships with eRetailers to drive strategic investments.

- Monitored eRetailers' business performance, implementing action plans to accelerate growth.

- Planned MIP in alignment with category objectives, executing deployment of new innovations.

- Managed eRetailers' financials, including trade spend and marketing budgets.

- Oversaw a team of 3 junior eKAMs to enhance operational efficiency.

-Increased online contribution from 1% to 15%, significantly boosting market presence.

E-commerce Key Account Manager

L'Oréal
Cairo, Egypt
03.2018 - 03.2020

- Negotiated annual agreements with Ecommerce partners while managing daily operations.
- Established KPIs and goals for partnerships with various Ecommerce platforms.
- Implemented Go to Market strategies in collaboration with marketing, supply chain, IT, and sales teams.
- Fostered strategic partnerships with E-Retailers, leading product listings and contract negotiations.
- Enhanced product visibility through rich content management across all platforms.
- Tracked stock deliveries and managed order processes including invoicing and reconciliations.
- Facilitated vendor agreements for monthly campaigns, ensuring accurate financial tracking.
- Collaborated with Marketing on activation plans, delivering detailed sales performance reports.

Account Director

Hug Digital
Cairo, Egypt
11.2014 - 03.2018

- Developed social media marketing strategies to enhance brand recognition and drive traffic.

- Transformed brand strategies into actionable marketing plans for online and offline positioning.

- Evaluated competitors' digital marketing strategies, formulating plans for competitive advantage.

- Measured and reported performance of all digital campaigns against established goals.

- Planned and executed comprehensive social media and display advertising campaigns.

- Identified trends to optimize budget allocation and improve campaign performance.

- Engaged with potential clients through tailored presentations and strategic marketing initiatives.

- Facilitated communication with clients at senior levels to address inquiries and resolve issues.

Account Manager

Scoop Empire
Cairo , Egypt
06.2013 - 04.2016

- Oversaw management of social media outlets for clients, ensuring effective engagement.

- Generated and monitored content across all platforms to enhance interaction.

- Executed marketing campaigns and competitions through strategic brainstorming sessions.

- Developed comprehensive marketing plans tailored to client needs.

- Prepared presentations for client approval on content strategies and activations.

- Coordinated with designers to align visual elements with marketing objectives.

Education

Bachelor of Business Administration - Marketing & Advertising

The British University in Egypt
Egypt
06.2009 - 09.2013

Skills

- Team Leadership

- Vendor Management

- P&L Management

- Budget Management

- Category Management

- Cross-team Collaboration


Languages

English
Fluent
Arabic
Native

Timeline

Head of E-Commerce Gulf+

STADA Arzneimittel AG
04.2025 - Current

Head of E-Commerce Egypt & North Africa

Reckitt Benckiser
03.2022 - 04.2025

E-Commerce Lead

L'Oréal
03.2020 - 03.2022

E-commerce Key Account Manager

L'Oréal
03.2018 - 03.2020

Account Director

Hug Digital
11.2014 - 03.2018

Account Manager

Scoop Empire
06.2013 - 04.2016

Bachelor of Business Administration - Marketing & Advertising

The British University in Egypt
06.2009 - 09.2013
Joey Maher