JOHN ARNOLD
Dubai
Summary
Results-driven Supply Chain Leader with a proven track record in overseeing shipping activities, warehouse management, and project management services. Experienced in providing supply chain solutions and handling shipments efficiently. Proficient in SAP warehouse management and customer service. Seeking a challenging career opportunity to leverage training and skills for the success of the organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Team Leader, Logistics
Aramex Emirates LLC
Dubai, United Arab Emirates
09.2022 - Current
- Championed sustainability initiatives within the logistics department, driving efforts to reduce carbon emissions and overall environmental impact.
- Ensured compliance with relevant industry standards, regulations, and safety guidelines throughout all aspects of the logistics operation.
- Analyzed operational data to identify areas of improvement, implementing process changes that led to increased efficiency and cost savings.
- Developed contingency plans for potential disruptions in the supply chain, minimizing potential negative impacts on overall business operations.
- Conducted regular performance evaluations for logistics staff to identify areas of strength and opportunity – facilitating targeted professional development plans.
- Managed a team of logistics professionals to successfully execute daily operations, including shipping, receiving, inventory management, and transportation coordination.
- Implemented inventory control measures to minimize losses from damage or theft while maintaining accurate records for audit purposes.
- Developed and maintained strong relationships with vendors and suppliers, ensuring timely deliveries and quality products.
- Collaborated with sales teams to provide accurate delivery estimates for customers, enhancing customer satisfaction through proactive communication.
- Monitored logistics performance and identified improvement opportunities.
- Integrated warehouse operations with existing and new business processes.
Logistics Team Leader
Aramex Emirates LLC
Dubai
06.2021 - 08.2022
- Oversee the activities of shipping, receiving, and warehouse personnel. Develop and maintain schedules, onboard new hires, and set department goals based on company expectations.
- Support overall performance and efficiency by developing and monitoring key performance indicators (KPI's) throughout shipping, receiving, and warehousing cycles.
- Authoritatively directed strategic planning, global logistics & warehouse & inventory personnel, as well as collaborated with leadership regarding daily operational targets and long-term goals.
- Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.
- In Charge of Inventory maintenance in system and conducting quarterly stock counts of physical versus system stock.
- Providing project management services, including the provision and analysis of technical data.
- Charge of investigating remedial incidents and providing accurate analysis of issue & advising the solution/preventive actions that needs to be taken.
- Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
- Assisting with the management of suppliers and customers with respect to logistic operations
- Identifying process improvement opportunities within ones area of responsibility; developing and implementing effective solutions
- Co-ordination and support to Sales team and Accounts personnel in their activities.
- Manage and attain company and customer delivery performance, revenue and delinquency reduction goals
- Interface with ports, customs and external Inspection authorities for documentation, goods clearance and other routine matters.
- Preparation of MIS reports as needed by management.
- Developing standard operating procedures for new projects and processes.
- Carrying out client meetings and presentations as required by the management
Senior Logistics Analyst
Aramex Emirates LLC
Dubai
04.2018 - 05.2021
- Project coordinator of the shipment movements for SMI Oilfield Technology and MI SWACO (Inbound & Outbound) and the maintenance of record and data using Oracle based software.
- Responsible for the outbound movement of shipments based of M&S, Assets, and Petrochemical products for Schlumberger.
- Handle operations of all carriers i.e. Sea, Air, Land, Courier and Trouble shoot all issues of Loading, Trans-shipments and Final Deliveries.
- Organize different modes of Transportation for inbound and outbound shipments, coordinate multi point loading and monitor the movements
- Liaise with Shipping Agencies / Carriers / Lines for competitive rates and services.
- Interface with ports, customs and external Inspection authorities for documentation, goods clearance and other routine matters.
- Communicate / correspond with International Agents and Consignees Send pre-alerts / advice / arrival notice and ensure timely issuance of delivery orders, clearance and Delivery of Shipments.
- Proper maintenance of contacts, customs code, HS CODE and other data of customers and other parties
- Prepare Quotations / Freight Memos / and Issue Invoices
- In Charge of Inventory maintenance in system and conducting quarterly stock counts of physical versus system stock.
- In charge of investigating remedial incidents and providing accurate analysis of issue & advising the solution/preventive actions that needs to be taken.
- Customers support and follow up for smooth shipping operations.
- Coordination with messengers for documents delivery and collection.
- Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination.
- Co-ordination and support to Sales team and Accounts personnel in their activities.
- Support in preparation of MIS reports as needed by management.
- Training and Orientation for New Comers on Freight Forwarding operations and Documentation.
Logistics Analyst
Aramex Emirates LLC
Dubai
12.2016 - 04.2018
- Negotiation, booking and coordinating with Shipping Agents / Freight Forwarders.
- Coordination with Material suppliers internal and external.
- Plan and supervise shipments according to customer requirements.
- Prepare reports for upper management and finance team on monthly basis
- Handle and supervise packing and loading activities.
- Support Sales team with Shipping estimates and quotes.
- Calculate and provide container quantities requirements for each project
- Support Project Manager with documentation submission as required
- Oversee supply chain operations and ensure the efficient and cost-effective distribution of goods.
Operation Analyst
Aramex Emirates LLC
Dubai
12.2011 - 11.2016
- Conduct data analysis to identify trends, patterns, and opportunities for process improvement within the company's operations.
- Develop and maintain dashboards, reports, and metrics to track key performance indicators (KPIs) and help management make data-driven decisions.
- Collaborate with other departments and stakeholders to understand their business needs and provide analytical support to solve problems and optimize processes.
- Participate in the planning and execution of process improvement projects, using Lean Six Sigma methodologies to identify and eliminate waste and streamline operations.
- Monitor and analyze customer feedback and complaints to identify areas for improvement in customer service and satisfaction.
- Work closely with IT teams to ensure data accuracy, integrity, and accessibility, and to develop and implement new systems and tools as needed.
- Develop and maintain documentation and standard operating procedures (SOPs) to ensure consistency and compliance across the organization.
- Stay up-to-date with industry trends and best practices in operations management and analytics, and make recommendations for new tools and approaches to improve efficiency and effectiveness.
- Communicate complex data findings and insights to stakeholders in a clear, concise, and compelling way, using visualizations and other tools to support decision-making.
Education
BBA - Business
GLOCAL University
Saharanpur, India03-2022
B.Tech - Mechanical Engineering
Marian Engineering Collage
Trivandrum, Kerala01.2012
Plus Two - undefined
Board of Higher Secondary Examination
01.2008
Skills
- Project coordination
- Logistics fleet administration
- Inventory management strategies
- Detail-oriented investigation
- Supply chain oversight
- Stock management
- Organizational strategy development
- Collaborative negotiation techniques
- Logistics coordination
- Customer service management
Certification
- MS Office
- SAP
- Oracle
- Infor
LANGUAGES
English
Hindi
Malayalam
References
Alex, Yuassa, AYuassa@slb.com, Schlumberger
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars. JOHN ARNOLD
PASSPORT DETAILS
- Passport No : V8994177
- Date of Issue : 2022-07-13
- Date of Expiry : 2032-07-12
- Place of Issue : Dubai
Timeline
Senior Team Leader, Logistics
Aramex Emirates LLC
09.2022 - Current
Logistics Team Leader
Aramex Emirates LLC
06.2021 - 08.2022
Senior Logistics Analyst
Aramex Emirates LLC
04.2018 - 05.2021
Logistics Analyst
Aramex Emirates LLC
12.2016 - 04.2018
Operation Analyst
Aramex Emirates LLC
12.2011 - 11.2016
Plus Two - undefined
Board of Higher Secondary Examination
BBA - Business
GLOCAL University
B.Tech - Mechanical Engineering
Marian Engineering Collage