JOHN KARYANGO
Kampala
Summary
- Detail-oriented waiter with a proven record in exceptional customer service, order accuracy, and team collaboration. Committed to enhancing guest experiences and fostering loyalty.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cabin crew position. Ready to help team achieve company goals.
- Reliable and efficient waiter known for maintaining cleanliness and service quality. Successfully managed table assignments while ensuring timely food delivery, directly impacting guest satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Volunteer Firefighter
Total Energies
09.2023 - 03.2024
- Responded to emergency calls, ensuring swift and effective firefighting operations.
- Conducted regular equipment inspections, maintaining operational readiness and safety standards.
- Assisted in training new volunteers on fire safety protocols and operational procedures.
- Collaborated with team members to execute strategic rescue missions during emergencies.
Restaurant Waiter
Serena Hotel
04.2021 - 08.2023
- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Coordinated with kitchen staff to ensure timely food preparation and order accuracy.
- Managed table assignments efficiently, optimizing seating arrangements for maximum guest satisfaction.
- Trained new team members on restaurant policies, menu items, and service standards.
- Resolved guest complaints promptly, maintaining high levels of customer satisfaction and loyalty.
Education
High School Diploma -
Isingiro Secondary School
Mukono District12-2017
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Service quality
- Food safety awareness
- Table setting
Languages
English
Bilingual or Proficient (C2)
Luganda
Bilingual or Proficient (C2)
Kiswahili
Intermediate (B1)
Timeline
Volunteer Firefighter
Total Energies
09.2023 - 03.2024
Restaurant Waiter
Serena Hotel
04.2021 - 08.2023
High School Diploma -
Isingiro Secondary School