John Morrison

• Monitored network capacity and performance to diagnose and resolve complex network problems.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Performed troubleshooting for Juniper, Cisco, and packet analysis.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Troubleshot complex multi-vendor network service provider issues.
• Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.

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• Integrated fixed wireless connectivity into facilities requiring high-speed networks.
• Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
• Managed, tracked, and coordinated problem resolution and escalation processes.
• Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
• Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
• Designed and deployed scalable network infrastructure for increased efficiency and reliability.
• Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
• Assisted with implementation and support of network monitoring tools.
• Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
• Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
• Designed resilient networks to withstand unexpected events and expedite recovery.
• Developed comprehensive documentation for network design, configuration standards, and operational procedures.
• Streamlined network management with automated monitoring tools.
• Developed network test and validation processes to maintain alignment with solution design.

• Salary: $48.39 per hour
• Hours per week:40
• Duties: Responsible for managing and maintaining Network systems; to include LAN, WAN, WLAN, VoIP, VPN, Data Center, Firewalls and Network Security
• Monitors and analyzes all ongoing operations, network status, troubleshoots outages/errors on the networks within local area networks (LANS), network services, VoIP and wide area networks (WANS) environments and ensures service is restored
• Directly responsible for the operations, troubleshooting, maintenance, preventive maintenance, monitoring and management network devices
• Reports all network events and coordinates all restoration actions (outages, hazardous conditions, authorized outages, network congestion, and communication systems failures) to the IDM staff
• Prepares detail plans, documents and implements Life Cycle replacement of network equipment of the LRMC Campus Network
• Configures, troubleshoot and installs Cisco switches, Cisco Catalyst, Multi-layer Switches, Cisco routers, Cisco ASA Firewalls
• Installs fiber and copper connections in support of the LRMC Campus Network.
• Supervisor: Wilson Trahan –314-590-6464; Contact: Yes Pay Grade: GS-13
• Collaborated with cross-functional teams to ensure seamless integration of new technologies and applications.
• Diagnosed complex network-related issues using packet capture analysis tools for timely resolution of problems.

• Salary: $47.82 per hour
• Hours per week:40
• Duties: Responsible for managing and maintaining ANIPRNET and ASIPRNET data network backbone IT infrastructure and provide customer assistance within the Kaiserslautern Regional Operations Center (ROC) area of operations; Network Manager for classified A-SIPRNET connections
• Monitors and analyzes all ongoing operations, network status, troubleshoots outages/errors on the networks within local area networks (LANS), network services, VoIP, Gatekeepers, campus area networks (CANS), and wide area networks
• (WANS) environments and ensures service is restored
• Directly responsible for the operations, troubleshooting, maintenance, preventive maintenance, monitoring and limited management of5 NIPR Nodes and numerous bridges and switches (ANIPRNET),1 SIPR Nodes (ASIPRNET), Protected Distribution System (PDS) over300 LAN switches and the troubleshooting of cryptographic devices (TACLANE.) used in all modes of communications (i.e
• Analog, digital, switched systems, ATM, SONET and VTC) both military and commercial encompassing military facilities as well as the IP management for both SIPRNET and NIPRNET
• Reports all network events and coordinate all restoral actions (outages, hazardous conditions, authorized outages, network congestion, and communications failures) to the Army Network Operations and Security Center Europe (RCC-E) via the automated ticketing system reporting system
• Project manager for the NETMOD upgrade for Kaiserslautern community as well as contractor oversight for the project
• Supervisor: Sadot Bell –531-2101; Contact: Yes Pay Grade: GS -2210 -13

• Salary: $54.35 per hour
• Hours per week:40
• Duties: Responsible for managing and maintaining Network systems; to include LAN, WAN, WLAN, VoIP, VPN, Data Center, Firewalls and Network Security
• Monitors and analyzes all ongoing operations, network status, troubleshoots outages/errors on the networks within local area networks (LANS), network services, VoIP and wide area networks (WANS) environments and ensures service is restored
• Directly responsible for the operations, troubleshooting, maintenance, preventive maintenance, monitoring and management network devices
• Reports all network events and coordinates all restoral actions (outages, hazardous conditions, authorized outages, network congestion, and communication systems failures) to the IDM staff
• Prepares detail plans, documents and implements new equipment/capabilities on the WRAIR network, such as Wireless and VoIP
• Prepares detail plans, documents and implements Life Cycle replacement of network equipment of the WRAIR Campus Network
• Configures, troubleshoot and installs Cisco Nexus switches, Cisco Catalyst switches, Cisco and Brocade Multi-layer Switches, Cisco ASA and Fortinet Firewalls
• Installs fiber and copper connections in support of the WRAIR Campus Network
• Provides recommendations to senior IMD personnel for purchasing of cutting edge technology Network equipment that provides improved network capability to the WRAIR customers
• Supervisor: Steven Dawson –301-319-9242; Contact: Yes Pay Grade: DJ04

• Salary: $43.21 per hour
• Hours per week:40
• Duties: Responsible for managing and maintaining ANIPRNET and ASIPRNET data network backbone IT infrastructure and provide customer assistance within the Kaiserslautern Regional Operations Center (ROC) area of operations; Network Manager for classified A-SIPRNET connections
• Monitors and analyzes all ongoing operations, network status, troubleshoots outages/errors on the networks within local area networks (LANS), network services, VoIP, Gatekeepers, campus area networks (CANS), and wide area networks
• (WANS) environments and ensures service is restored
• Directly responsible for the operations, troubleshooting, maintenance, preventive maintenance, monitoring and limited management of17 NIPR Nodes and numerous bridges and switches (ANIPRNET),5 SIPR Nodes (ASIPRNET), Protected Distribution System (PDS) over300 LAN switches and the troubleshooting of cryptographic devices (KIV-7 and TACLANE.) used in all modes of communications (i.e
• Analog, digital, switched systems, ATM, SONET and VTC) both military and commercial (ASIPRNET) encompassing11 military facilities as well as the IP management for both SIPRNET and NIPRNET
• Reports all network events and coordinate all restoral actions (outages, hazardous conditions, authorized outages, network congestion, and communications failures) to the Army Network Operations and Security Center Europe (ANOSC-E) via the Remedy automated reporting system
• Project manager for the I3MP upgrade for Kaiserslautern community as well as contractor oversight for the project
• Supervisor: Ronald Robinson -483-8031; Contact: Yes Pay Grade: GS -2210 -13

• Salary: $78,111.00 per year
• Hours per week:40
• Duties: I supervise9 technicians in the management of the Enterprise Network infrastructure systems to include maintaining system software, system configurations and system availability
• These systems include Data Network Routers, Foundry and Cisco Switches, Virtual Private Network (VPN) devices, Asynchronous Transfer mode (ATM) switches, Synchronous Optical Network (SONET), and Dense Wavelength Division Multiplexing (DWDM); located throughout the European and Deployed Areas of operations
• I configure, troubleshoot, and maintain network physical connections such as Gigabit Ethernet, ATM, SONET, Fast Ethernet, VLANs (802.1q trunks), and Serial ports
• I configure, troubleshoot, and maintain connectivity of customer applications across NIPR, SIPR and Coalition data networks to include TCP/UDP ports and protocols such as IPSEC
• I configure, troubleshoot, and maintain DoD approved data encryptors such as TACLANE, FASTLANE, and Secure Telephone devices
• I use office automation tools Microsoft Office, UNIX, Cisco Access Control Server (ACS), Remedy, Cisco Works, Foundry Iron View, EHealth, and GEM for monitoring and maintaining the network
• I maximize data network routing protocols such as Border Gateway Protocol (BGP4), and Open Shortest Path First (OSPF) in Router and Switch configurations
• I analyze data traffic patterns using Network Probes, Sniffers, and NETFLOW
• I maintain IP addresses entries in the Domain Name Service (DNS) system NETID
• I secure access to Enterprise Infrastructure devices by using TACACS+ and configuring access control lists (ACL)
• I assist in the enforcement of network security by directing strict adherence to established regulations and policies
• I ensure that new installs and circuit upgrades are properly processed through the Network Change Proposal (NCP) procedures
• Supervisor: Bruce Lewis -314-380-4451; Contact: Yes Pay Grade: GS -2210 -13

• Salary: $39,000.00 per year
• Hours per week:40
• Duties: Monitored communication systems logistical status
• Provided assistance and technical expertise in the operation, repair and restoration of over450 communications facilities in Europe
• This included Defense Communications Stations (DCS), Automatic Multimedia Exchanges (AMME), Autodin Switching Centers (ASC), Defense Data Network (DDN), Defense Switching Network (DSN), Defense Red Switch Network (DRSN), and Defense Satellite Communications Stations (DCSC)
• Reported and coordinated emergency maintenance for Strategic and Tactical communications systems
• Provided automated reports for upper level management and trend analysis
• Monitored and troubleshot DII systems to include Integrated Digital Exchange (IDNX), Digital Microwave Radios FRC-171, FCC-99, FCC-98, and FCC-100
• Monitored and restored NIPR and SIPR systems and circuits utilizing HP open view
• Proficient in the use of the following computer software: MS-DOS, Windows3-1, Powerpoint, Storyboard, Harvard Graphics for Windows, TRAMCON, TTRS, and MS-Word for Windows
• Trained new personnel in the duties and responsibilities of the Theater Network Operations Center
• Prepared daily slide shows, (O I) reports and briefed Command Staff on the current status on network systems
• Safeguarded classified equipment and material through proper use, distribution, storage, and destruction
• Coordinated the restoration of Armed Forces Television Network (AFN) throughout Europe
• Supervisor: Eddie Ramos - Unknown; Contact: Yes Pay Grade: GS -0391 -11

• Salary: $20,000.00 per year
• Hours per week:40
• Duties: I managed the Standard Tactical Command and Control Systems European Network
• This consisted of eight BBN C3 Packet Switches, eight Wide Area Network Servers, Sixty Local Area Network Servers, and more than sixty Cisco routers
• Screened customer service calls and provided technical assistance
• Ensured that the systems and circuits in the Secure Data Network maintained99.9 percent availability
• Troubleshoot Ethernet, TCP/IP, Modems, and user applications, to Include E-mail, Word Perfect, and HP UNIX
• Provided network interface points and configured the Tactical Packet Network (TPN) and the SIPRNET
• Installed Ethernet802.3 to include router, cabling and user PCs
• Provided and troubleshoot encryption devices to include KG-84s and KG-194s
• Prepared reports on network and systems failures of the Network for trend analysis
• Supervisor: Mike Mazzotta - Unknown; Contact: Yes

• Salary: $20,000.00 per year
• Hours per week:40
• Duties: Monitored communication systems logistical status
• Provided assistance and technical expertise in the operation, repair, and restoration of over450 communications facilities in Europe
• This included Defense Communications Stations (DCS), Automatic Multimedia Exchanges (AMME), Autodin Switching Centers (ASC), Defense Data Network (DDN) Defense Switching Network (DSN), Defense Red Switch Network (DRSN), and Defense Satellite Communications Stations (DCSC)
• Reported and coordinated emergency maintenance for Strategic and Tactical communications systems
• Provided automated reports for upper level management and trend analysis
• Monitored and troubleshot DII systems to include Integrated Digital Exchange (IDNX), Digital Microwave Radios FRC-171, FCC-99, FCC-98, and FCC-100
• Monitored and restored NIPR and SIPR systems and circuits utilizing HP open view
• Proficient in the use of the following computer software: MS-DOS, Windows3-1, Powerpoint, Storyboard, Harvard Graphics for Windows, TRAMCON, TTRS, and MS-Word for Windows
• Trained new personnel in the duties and responsibilities of the Theater Network Operations Center
• Prepared daily slide shows, (O I) reports and briefed Command Staff on the current status on network systems
• Safeguarded classified equipment and material through proper use, distribution, storage, and destruction
• Coordinated the restoration of Armed Forces Television Network (AFN) throughout Europe
• Supervisor: Jim Fegler - Unknown; Contact: Yes

• Salary: $18,000.00 per year
• Hours per week:40
• Duties: Planned, designed, and managed the transmission systems in support of the tactical European Theater Network
• This included UHF, Microwave, Tactical Satellite, and HF systems
• Managed hundreds of voice and data circuits that required constant, monitoring, routing and re routing
• Prepared operating instructions for the network and insured proper installation
• Prepared (TSO) Telecommunications Service Orders to improve system and circuit performance
• Assigned and issued frequencies for (LOS) line of site, tropo and tactical satellite radio systems
• Performed LOS path loss analysis for microwave and microwave radio systems
• Engineered circuit paths and multiplexer channel configurations for level1 and level2 multiplexers carrying up1024 Kbps per system
• Determined proper radio relay and voice switch center placement for the most efficient use of resources and customer support
• Trained personnel in the operations and maintenance of MD-1026 multiplexers
• Complied and electronically transmitted complex FRAG signal operations orders to ensure smooth reconfiguration of the network
• Operated the Brigade's DINAH, a PC based system interface to AUTODIN
• Coordinated the rotation of (SOI) Signal Operating Instructions for the Brigade's HF network
• Safeguard classified equipments and materials
• Operated single channel HF radio in voice and teletype modes as required and obtained proper receipt of messages
• Installed site power for TOC utilizing30 KVA generators
• Supervisor: Larry Lambert - Unknown; Contact: Yes