John Njenga
Sharjah,Sharjah
Summary
Accomplished professional with a strong focus on service delivery improvement and a results-driven approach. Demonstrates exceptional multitasking competence and cultural sensitivity understanding, ensuring effective communication across diverse teams. Possesses in-depth knowledge of regulatory legislation and is adept at quarterly reporting. Committed to leveraging skills to drive organisational success and continuous improvement.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Branch head
Al saraya al hamraa
Muweilah commercial, Sharjah
06.2022 - Current
- Built strong relationships with key customers, enhancing loyalty and trust.
- Analysed market trends for strategic planning and decision making purposes with an example of 2 ie, barbie edition meal & stitch kids meal limited edition meal to capitalise on sales.
- Implemented cost-effective measures, reducing operational expenses without compromising quality or performance.
- Streamlined branch operations by implementing efficient workflow systems.
- Fostered a positive work environment through effective leadership techniques.
- Handled recruitment process to ensure selection of competent personnel for various roles.
- Facilitated the introduction of innovative products, improving
- helped in training and certifying 8 franchise restaurants all over Uae.
Line cook
al saraya al hamraa
muweilah commercial, Sharjah
03.2021 - 05.2022
- Prepared ingredients prior to service hours through efficient mise en place techniques.
- Ensured timely preparation and setup of stations before start of each shift.
- Provided assistance in food plating, ensuring attractive presentation to enhance customer satisfaction.
- Assisted in inventory management for efficient replenishment of kitchen supplies.
- Worked swiftly and efficiently during peak hours to minimise customer waiting times.
- Followed recipes meticulously for consistent taste and quality of dishes.
- Maintained high standards of food hygiene by regular cleaning and sanitisation of kitchen equipment.
Education
Diploma in hotel management - Hotel and catering
Kenya college of commerce and hospitality
01.2015 - 10.2016
Certificate - Computer packages
Danube world
01.2022 - 03.2022
Diploma - Sigma 6
Alison
03.2025 - 04.2025
Skills
- Service delivery improvement
- Multitasking competence
- Cultural sensitivity understanding
- Results-Driven approach
- Knowledge of regulatory legislation
- Quarterly reporting familiarity
Languages
English
Swahili
Timeline
Diploma - Sigma 6
Alison
03.2025 - 04.2025
Branch head
Al saraya al hamraa
06.2022 - Current
Certificate - Computer packages
Danube world
01.2022 - 03.2022
Line cook
al saraya al hamraa
03.2021 - 05.2022
Diploma in hotel management - Hotel and catering
Kenya college of commerce and hospitality
01.2015 - 10.2016
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