John Ramesh

PROPERTY, ENGINEERING, CASUALTY LINES, FINANCIAL LINES, MARINE CARGO, HULL, MOTOR, ENERGY, GENERAL LINES CLAIMS AND REINSURANCE

• Supported development of high-growth strategy for brand enhancement as a leading insurer in UAE.
• Assisted in identifying and analysing growth opportunities for company revenue exceeding AED 1 billion by 2025.
• Collaborated with executive committee members to drive growth across various business segments.
• Coordinated efforts with external partners to align growth strategy objectives.
• Focused on digital insurance initiatives to enhance service delivery.
• Strengthened relationships with external partners, including brokers, aggregators, and TPAs.
• Worked closely with HR to attract, motivate, and retain top talent while ensuring departmental efficiency.

ACCOMPLISHMENTS:

Business Growth:

• Delivered strategic oversight in managing growth performance, resulting in 35% growth in 2023, 22% in 2024, and 32% in 2025 across all lines of business, consistently surpassing targets.
• Achieved over 20% increase in underwriting results in 2024 through effective strategies.
  Delivered 17% growth in underwriting results in 2025, surpassing previous year’s performance.
• Over 130% growth on property in 2025 in 3 years timeframe
• Branded NGI as one of the top Engineering insurer among UAE insurance companies – over 250% growth achieved in 3 years
• Motor Personal Lines pricing completely revamped and improved based on various variables.
• Motor underwriting results substantially improved – COR for FY 2024 improved by 4% and 11% in FY 2025.
• Achieved successful launches of new products in last three years, including single buyer credit insurance and personal cyber insurance,
  Revamped home contents insurance, leading to improved consumer satisfaction and enhanced market offerings.
  Ongoing projects for high-net-worth product, whole turnover credit insurance, Fashion Insurance, Motor PV, device protection and various motor related extended products, contributing to expanded service portfolio.

Portfolio Strategy

• Supported balance improvement in motor portfolio across corporate and personal lines.
• Assisted in revamping marine hull underwriting strategy to enhance profitability over two years.
• Contributed to initiatives aimed at boosting marine cargo to achieve portfolio equilibrium between hull and cargo.
• Facilitated the establishment of robust casualty and financial lines of business.
• Aided in the transition to 100% digitalisation of personal lines insurance within two years, positioning NGI as a preferred insurer by 2028.

Distribution:

• Increased broker segment from 20% to 48% combined all LOBs from 2022 to 2025
• Tied up with major brokers for NGI to be one of their panel members of ‘Preferred Insurers’
• Improved distribution of Personal Lines products – through Aggregators, market place, broker portal launched for cargo, personal cyber, motor, revamped MMI and WC portal – in the process of developing SME and Home portals
• Embedding small ticket products with existing personal lines products
• Launching NGI Direct for all Personal Lines product with new look and features.

Reinsurance

• Successful renewal of Treaties in 2023, 2024 and 2025 at incresed capacity at optimal cost
• Moved Hull from QS to Xol to save cost
• Successful renewal of Energy treaty despite tough market conditions
• Increased capacity for Property and Engineering
• Despite hardened treaty market in 2025, successfully renewed with little impact to NGI
• Secured treaty capacity for SBCI within 3 months period working directly with reinsurers

Others:

• Supporting Energy Department with Technical and market inputs, wherever required
• Active participant in Mohre, ILOE and UNIP Technical pool
• Rebuilt new claims team with improved process automation– achieved 98% settlement on Motor claims from April 2024 event as at 31st Dec 2024
• Built in efficient Underwriting team in Motor, Property and Casualty departments with right sizing and saving cost
• Achieved 28% direct cost saving compared to budget in 2025
• Building a good team of Emiratis through training and motivation
• Fostered a collaborative work environment through effective communication skills.
• Improved process efficiency by streamlining underwriting procedures.
• Ensured compliance with regulatory standards by diligently reviewing policies and procedures.
• Maintained updated knowledge of insurance industry trends, improving underwriting decisions.
• Helped maintain profitable portfolio by recommending changes or improvements to current underwriting guidelines.

• Building AAA Brand as one of the go-to market in the Region by successfully leading Underwriting and Claims for Construction and Energy (Construction and Operational) and Heavy and Complex Industries and Property and Casualty Portfolios
• Despite market conditions, for 2021, had shown a growth of 45% compared to previous year
• Had successfully changed the underwriting approach and market outlook – to be more relatively to the current market trend and practices
• Had established and developed an excellent relationship with Key insurance partners – both direct clients and brokers
• Had established and strengthened relationship with facultative reinsurance brokers in the Region and in London market
• Full review and contribution towards treaty renewal
• Been successfully managing the balance between Top Line growth and Bottom Line results
• Had played a substantial role in bring down the outstanding balances for the Company
• Had put in a defined process for the team and successfully implemented

• Successfully established PartnerRe Dubai office going through complete regulatory process and acting as an effective bridge between PartnerRe Corporate office and the DFSA Regulator
• 5 years of successful operation with no Compliance and Regulatory breaches
• Successfully demonstrated PRe brand in the market as a reliable and sensible facultative reinsurer by leading facultative business for MEAR region (Middle East, Turkey, Africa, Russia and CIS countries)
• Developed an effective and market relevant mid and long term Plan and strategy for the facultative business across the Region and ensured its best implementation
• Developed an effective portfolio segmentation for facultative business considering the prevailing market condition and PartnerRe’s risk appetite
• Substantially increased the foot print of PRe in Middle East, Turkey and Northern Africa
• Since 2015, had a year on year growth of circa 50% in the targeted segment with substantial achievement on the original 10 year plan
• Leveraging on existing treaty relationship to build a wider platform for PartnerRe and instigated and managed special deals with Clients on portfolio approach basis
• Transformed PRe’s market outlook on the regional facultative businesses by sourcing and highlighting profitable growth opportunities
• Effective contributor to facilitate cross worldwide Business Unit opportunities
• Runs regular Client seminars across the Region to educate the market and add brand value
• Involved heavily in modifying the pricing tool making it more relevant to the time and the region
• Key contributor to PartnerRe Underwriting guidelines

• Developed C&E business strategy for the MENA Region and successfully led Construction team in the Region
• Strengthened a reliable business relationship with Regional and London Construction brokers
• Had directly written circa US$ 25mn premium as at 2014 from the reinsurance businesses emanating from GCC countries, Jordan, Egypt, Pakistan and North Africa
• In addition was incharge of specialty reinsurance business of US$ 20mn for RSA’s retail offices in GCC
• Extensive knowledge and experience on Heavy Civil works, infrastructure, railway projects, power plants, Airport projects, Sea port projects including wet works and various Engineering projects
• Experience of Large & complex risks and advisory to Government and or lenders requirements
• Analyse and understand Risk management reports on specialised projects and adapting the information into underwriting process
• Assisting and guiding RSA local operations across GCC in achieving their individual operations target with dotted line management responsibility for a team of locally based
• Made a significant contribution in designing various insurance products for major contractors/developers in the Region
• Excellent working relationship with major producers across ME and the London market
• Established excellent relationship with major cedents across ME
• Holding seminars for major contractors

• Led a multicultural team for AXA : Property, Construction, Casualty/Liability, Marine Cargo and Financial lines
• Contributed extensively towards overall performance of the operations being part of the Executive Management team
• In charge for the performance of Commercial and Corporate Solutions for AXA Bahrain
• 27% growth shown on top line and 12% growth on bottom line for my first year of performance (2009)
• 17% growth up to Q3 2010 over previous year’s performance

• International Assignment to understand Asian market as part of a Global Management Fast Track program

• Technical role underwriting all classes of business for the Alkhobar branch