Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency.
Overview
9
9
years of professional experience
Work history
Operations supervisor
Cinderella Homes Building Cleaning Services
Dubai, UAE
06.2024 - 06.2025
Managed residential and commercial cleaning teams, ensuring consistent high-quality service delivery.
Oversaw scheduling, task delegation, and route planning for cleaners and maintenance staff.
Coordinated building maintenance services including minor repairs, sanitation, and supply inventory.
Provided training to new staff on safety protocols, customer service, and cleaning procedures.
Acted as the primary point of contact for clients, resolving concerns and adapting services to meet customer expectations. (Airbnb/HolidayHomes)
Implemented efficient workflows and promoted a clean, safe work environment.
Preparing Work permits and Documents for EMAAR, NAKHEEL, AL THABAT ETC.
Making invoices using QuickBooks and Documenting it to company EDMS
Data Entry Operator
Off2VA
07.2020 - 09.2023
Worked as a Receptionist on a Real Estate managing firm managing inquiries, providing information, managing phone calls and emails filtering its suitability.
Scheduling appointments and I handle a Team of Data Entry Specialist where we manage Customer Data, Insurances, Mortgage, Financing, Deeds and Tax Documents, Ensuring that entered data is accurate and precise we also verify data inputted on Electronic Document Management System.
Assistant Manager
Lnoppen Group
07.2016 - 10.2019
I lead a team where we Warm/Cold-Call clients to develop a partnership for the Organization to provide opportunity for Professionals, Companies, and experts in particular fields.
Also Fill in the Role of the Manager and Support the team since our Manager required to travel internationally and domestically to meet up with clients.
Education
Bachelor of Science - International Tourism And Hospitality Management
Far Eastern University (FEU)
Skills
Adaptability
Detail-oriented Documentation
Inventory management
Communication skills (interpersonal, written, and verbal)
Adaptive Problem Solving
Attention to Detail
Organization skills
Active listening
Cultural Sensitivity
Ability to work under pressure
Familiarity with Microsoft Office Tools and EDMS
Customer service attitude
Tactful negotiation
Languages
English
Tagalog
Timeline
Operations supervisor
Cinderella Homes Building Cleaning Services
06.2024 - 06.2025
Data Entry Operator
Off2VA
07.2020 - 09.2023
Assistant Manager
Lnoppen Group
07.2016 - 10.2019
Bachelor of Science - International Tourism And Hospitality Management