JOHN CLARK SOLOMON

Organized and detail-oriented storekeeper with up to three years of experience in inventory management and warehouse operations. Adept at maintaining accurate inventory records, ensuring efficient stock control and supporting overall store operations. Seeking to leverage skills and experience to contribute to a dynamic team in a growing company.

Inventory Management

• Maintained inventory accuracy through regular audits and cycle counts, achieving a 98% accuracy rate.
• Implemented a new inventory tracking system that reduced discrepancies by 20%.
• Managed inventory levels to ensure optimal stock availability, reducing stockouts by 15%.

Warehouse Operations

• Oversaw daily warehouse operations, ensuring efficient receipt, storage and dispatch of goods.
• Trained and supervised a team of five warehouse staff, improving productivity by 10%.
• Coordinated with suppliers and logistics providers to streamline deliveries and minimize delays, achieving a 95% on-time delivery rate.

Customer Service

• Provided exceptional customer service, assisting with inquiries and resolving issues promptly.
• Processed customer orders and returns accurately, maintaining a 4.8/5 customer satisfaction rating.
• Developed and implemented a customer feedback system, increasing feedback response rates by 25%.