John Fernan Enano
Al Ain City
Summary
Highly proactive manager with 9 years of experience in team leadership in Food Service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Al Baik Restaurant
10.2022 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Mr Brisket
02.2022 - 10.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Field Trainer
Burger King Olayan Food Services
12.2020 - 12.2021
- Utilized various teaching methods such as small group workshops, one-on-one coaching, and e-learning platforms to accommodate diverse learning styles.
- Fostered strong working relationships between departments by conducting cross-functional trainings that emphasized collaboration and communication.
- Evaluated employee progress and provided constructive feedback to ensure long-term success.
- Conducted thorough assessments of employee performance post-training, identifying areas for improvement and providing tailored support as needed.
- Streamlined onboarding process for new employees, reducing time to full productivity.
- Supported the achievement of company goals by aligning all training initiatives with organizational objectives.
- Ensured compliance with industry standards and regulations through diligent monitoring of employees'' adherence to safety protocols during training exercises.
Restaurant Manager
Burger King Olayan Food Services
12.2018 - 12.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
The Kitchen Restaurant
08.2017 - 10.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Armynavy Burger Inc.
08.2015 - 08.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Education
Bachelor of Science - Hospitality Administration And Management
University Of Baguio
Baguio City Philippines03.2014
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Point of Sale (POS) system operation
- Passion for customer satisfaction
- Performance Improvement
- Safe Food Handling
- ServeSafe Manager
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Restaurant Manager
Al Baik Restaurant
10.2022 - Current
Restaurant Manager
Mr Brisket
02.2022 - 10.2022
Field Trainer
Burger King Olayan Food Services
12.2020 - 12.2021
Restaurant Manager
Burger King Olayan Food Services
12.2018 - 12.2021
Restaurant Manager
The Kitchen Restaurant
08.2017 - 10.2018
Restaurant Manager
Armynavy Burger Inc.
08.2015 - 08.2017
Bachelor of Science - Hospitality Administration And Management
University Of Baguio
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