Johnny Otieno
Nairobi,Kenya
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
2
2
years of professional experience
13
13
years of post-secondary education
Work History
Server
Ranalo Coffee Lounge
Nairobi , Kenya
2022.02 - Current
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
- Sprayed used crockery and cutlery items with hot water to loosen and remove food residue ahead of washing.
- Promptly cleared away dirty dishes, wiped down surfaces and refreshed glasses or beverages.
- Cleaned, sanitized and organized food storage racks and bins, maintaining exceptional hygiene standards.
- Complied with all health department regulations, proactively identifying and highlighting issues immediately.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Stocked and maintained silverware, linens and condiments, making inventory orders as necessary.
- Transported all dirty tableware from dining room to dishwashing area within target timeframes for proper cleaning.
- Greeted new customers, explained restaurant procedures, handed out menus and took drink orders.
- Kept carpeted and hard floors clean and clear of debris, minimising risks to guests and staff.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Reset tables with spotless service ware within quick turnaround time to maximize seating capacity.
Education
High School Diploma - General Studies
St Ignatius Sigomre Sec
Siaya,Kenya 2016.02 - 2020.10
Primary Education - General Studies
St Paul Sigomre
Siaya, Kenya 2008.01 - 2016.10
Skills
- Teamwork.
- Food safety.
- Customer service.
- Communication.
- Organization and time management.
- Problem solving and initiative.
Languages
English
Advanced
Swahili
Native
Timeline
Server
Ranalo Coffee Lounge
2022.02 - Current
High School Diploma - General Studies
St Ignatius Sigomre Sec
2016.02 - 2020.10
Primary Education - General Studies
St Paul Sigomre
2008.01 - 2016.10
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