Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Certification
Personal Information
Custom
Timeline
Generic

John Phillip O. Angelo, RN

Al Idrissi Bldg. Al Barsha 1, Dubai,UAE

Summary

Organised individual with proven administrative experience pays attention to detail for high-quality reporting. Strong communicator and flexible worker, uses initiative to support multicultural teams in customer-facing environments.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Pharmacy Insurance Coordinator

Al Zahra Hospital Dubai
Al Barsha 1, Sheikh Zayed Road - Dubai, United Arab Emirates
01.2025 - 01.2025
  • Worked flexible hours, including nights, weekends, and bank holidays.
  • Processed medicine approvals by insurance with precision.
  • Coordinated with insurers to address approval rejections effectively.
  • Informed patients about reasons for medicine rejections.
  • Collaborated with nursing and medical staff to gather necessary documentation for insurance requirements.
  • Acted as a liaison between insurance providers, patients, and the hospital.
  • Giving an update for the approval of medicine especially biologics and high cost medicines to patient and clinic.

Claim Management Processor

Nextcare LLC
Umm Al Sheif, Dubai, Dubai
01.2022 - 01.2024
  • Communicating with insurance agents and beneficiaries.
  • Preparing claim forms and related documentation.
  • Reviewing claim submissions and verifying the information.
  • Recording and maintaining insurance policy and claims information in a database system.
  • Determining policy coverage and calculating claim amounts.
  • Processing claim payments.
  • Complying with federal, state, and company regulations and policies.
  • Performing other clerical tasks, as required.

Pharmacy Sales Associate

Hanadi Pharmacy LLC
Al Khalidiah, Sharjah
09.2017 - 11.2021
  • Provides advice about health issues, symptoms and medications in response to customer enquiries
  • accept prescriptions for retail pharmacists to fulfill
  • advise customers on the selection, price and use of non-prescription medicines
  • sell goods such as non-prescription drugs, first aid supplies, toiletries and cosmetics
  • accept payment for goods and services and prepare sales invoices
  • help with stock takes and product inventories.

Pharmacy Assistant / General Office Clerk

Mercury Drug Store
Cabanatuan City, Nueva Ecija
04.2014 - 03.2016
  • directed clients to appropriate personnel to address concerns, resolve complaints or answer account- related questions.
  • providing excellent customer service, both over the phone and in person
  • assisting pharmacists with administrative tasks such as filing and data entry.
  • assist in the preparation of medication orders.
  • maintain patient confidentiality at all times.
  • assist with the restocking of shelves and supplies.
  • perform other duties as assigned by the pharmacy manager.

Education

Bachelor of Science in Nursing -

Wesleyan University - Philippines
06.2007 - 07.2011

Skills

  • Workflow development
  • Database maintenance
  • Quality control
  • Effective communication

Accomplishments

  • Nexcare LLC May 2023 - Claims Operations Department Employee Excellence Awardee
  • Nextcare LLC November 2023 - Claims Operations Department Employee Excellence Awardee

Languages

Russian
Intermediate
English
Fluent
Filipino
Native

Certification

Professional License - Registered Nurse ( RN )

  • Philippine Regulation Commission
    License No: 0974914
    Registration Date: October 11 2023 Until June 5, 2026


Certificate of Participation ( Nursing Leadership and Governance ) with Approved 4.5 Credit Units sponsored by the Philippine Nurses Association ( PNA )

  • Held via Zoom virtual platform and given on January 31, 2024 at the City of Manila, Philippines



Personal Information

Custom

  • Dr Hanadi Al Badawi - Senior Pharmacist / Owner ( Hanadi Pharmacy ) Al Khalidiah, Sharjah, United Arab Emirates Contact # +971 52 668 1540


  • Mary Jane E. Manuel - Manager ( Mercury Drug Mabini Branch) Maharlika Highway corner Mabini Street, Cabanatuan City, Nueva Ecija, Philippines Phone: +63 44 463 6774


  • Jerome E. Solis - Manager ( Nextcare LLC Claims Management Department ) Eiffel Boulevard Limited - 1st Floor - Building Sheikh Zayed Rd, Umm Al Sheif, Dubai, United Arab Emirates Phone: 04 270 8800

 

  • Dr Reham Emad - Chief Pharmacist ( Pharmacy Department, Al Zahra Hospital Dubai ) Sheikh Zayed Road - Al Barsha 1, Dubai - United Arab Emirates Telephone: 04 378 6706

Timeline

Pharmacy Insurance Coordinator

Al Zahra Hospital Dubai
01.2025 - 01.2025

Claim Management Processor

Nextcare LLC
01.2022 - 01.2024

Pharmacy Sales Associate

Hanadi Pharmacy LLC
09.2017 - 11.2021

Pharmacy Assistant / General Office Clerk

Mercury Drug Store
04.2014 - 03.2016

Bachelor of Science in Nursing -

Wesleyan University - Philippines
06.2007 - 07.2011

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John Phillip O. Angelo, RN