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Accomplished professional with expertise in business development, team management, and people management. Demonstrates a strong aptitude for commercial decision making and fund management, consistently employing a result-driven approach to achieve organisational goals. Committed to leveraging skills to drive growth and success in future endeavors.

Commercially driven retail and passionate beauty leader with over 5 years of experience within Boots highest footfall and highest cash-taking flagship store, generating over £1Million in weekly turnover. Progressed through multiple leadership roles from Premium Beauty Manager to Deputy Store Manager, building strong expertise across sales performance, operational excellence, KPI delivery, customer experience, and people development within a fast-paced high-volume retail environment.

Proven track record in driving commercial growth through KPI analysis, operational improvements, sales-driving strategies, customer satisfaction and growth-focused leadership.
Experienced in coaching and developing future beauty leaders, including training new-to-role Assistant Premium Managers and developing leadership succession within the beauty department to create sustainable high-performing teams. Creating clear leadership structures built around accountability, communication, coaching, and performance development to deliver consistent operational and commercial results.

Alongside wider retail leadership responsibilities, successfully delivered over 30% growth within the premium beauty department through strong stakeholder relationships, team development, and elevated customer experience across premium beauty brands and concession partnerships. Recognised for strong leadership and contribution to business success, including winning Boots Store of the Year 2024 and receiving the Inspiring Leadership Award for two consecutive years.

After 12 successful years in the retail landscape, I am seeking a full-time executive role to further my career and skillset. I have a wealth of experience in the retail industry and have a history of achieving great results in a number of different roles. I pride myself on my passion, drive, commitment, and the culture that I build within a team. I have the ability to create and grow key stakeholder relationships and this coupled with 10 years of leadership experience will continue to set me up for success in whichever role I transition into.

Strategic professional in procurement, known for high productivity and efficient task completion. Skilled in negotiation, supply chain management, and cost reduction strategies. Excel at communication, problem-solving, and relationship building to achieve organizational objectives.

JOHN SANJAY

Summary

Overview

Work History

Assistant Sales Manager

Sales Associate

Customer Support Executive

Customer Support Executive

Sales Engineer

Service Engineer

Education

Diploma - Electronics, Digital Electronics

Higher Secondary -

S S L C -

Skills

Timeline

Assistant Sales Manager

Sales Associate

Customer Support Executive

Customer Support Executive

Sales Engineer

Service Engineer

Diploma - Electronics, Digital Electronics

Higher Secondary -

S S L C -

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