John William D'souza

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Analyzed and reported on key performance metrics to senior management.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

• Planned, designed, and scheduled phases for large projects.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Identified plans and resources required to meet project goals and objectives.
• Developed and initiated projects, managed costs, and monitored performance.

• Contributing the profitability of the different departments by controlling all costs.

• Prepare a monthly action plan with targets for all departments by controlling expenditures.

• Adherence to stock control of food, disposables, chemicals & equipment’s

• Controlling all store requisitions to close monitor on the cluster expenses.

• Payroll and monitor timesheet & controlling the OT sheets.

• Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
• Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
• Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
• Communicated with venue personnel to coordinate event logistics.
• Exceeded both quarterly and annual sales goals.
• Determined facility, services and staffing needs to establish framework for successful event execution.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed systems and procedures to improve operational quality and team efficiency.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

Look after the workers affairs, and to facilitate the harness of their full-time to work

required from them within projects.

• Ensure the camp staff is maintaining a healthy condition inside the accommodation

by using the right cleaning and sterilizing ways with a special attention to the toilet areas.

• Responsible and accountable for Camps, Catering operations, and facilities Management.

• Responsible and monitor to catering staff assigned in mess hall by serving properly to workers.

• Handle all location of rooms for new coming workers.

Keeping updated records of all labors staying in accommodation

• Inspects all camp facilities and reports to relevant personnel.

• Conduct periodical pest control campaigns to keep the premises free of crawling insects and rodents.

• Coordinate with operations support manager to provide a proper furnished accommodation

with all the necessary facilities that guarantee a decent stay for the residents.

• Ensure each room contains a reasonable number of beds and accommodated with an acceptable number of workers.