Jollydave Galura

• Improved customer satisfaction by effectively handling complaints and inquiries.
• Managed high volume of inbound calls for quick resolution of customer issues.
• Ensured smooth running of operations with timely preparation of reports.
• Facilitated customer loyalty programmes to enhance customer retention.

Ø Seeking Donations from Australian Customers

Ø Promoting the Charity that has been discussed

Ø Handling Aftersales

• Increased customer satisfaction by providing excellent customer service.
• Delivered detailed product information for increased sales.
• Secured repeat business with effective relationship management.
• Improved client retention through consistent follow-up calls.

Ø Receiving Calls and Processing PSA Documents

Ø Handling Email Concern

Ø Promoting PSA Services

Ø Handling Calls from UK Customer

Ø Managing Concerns from the Customers Concerns of PayPal UK

Ø Promoting Paypal Service

• Increased client satisfaction by expertly coordinating and executing corporate events.
• Arranged site visits for a smoother planning process.
• Strengthened brand identity with creative event concepts and designs.
• Liaised closely with vendors to ensure high-quality service delivery.
• Developed comprehensive event plans for successful execution.