Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Jonathan Kazibwe

Jonathan Kazibwe

Dubai,UAE

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work history

Barista

PIATO RESTURANT
KAMPALA, UGANDA
2026.06 - Current
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Managed over 50 customer calls per day.' or, "Increased sales by 10%
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.

Barista

MELT COFFE SHOP
SALMIYA, KUWAIT
2022.09 - 2025.09
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.

Education

Uganda Certificate of Education - BALISTA

St. Mary's Senior Secondary School Nkozi
Uganda
2014.03 - 2018.02

Barista certificate - coffee and related beverages

2022.01 - 2026.04

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Muteesa I Royal University
Mpigi, Uganda

Uganda Advanced Certificate of Education -

St. Mary's Senior Secondary School Nkozi
Uganda
2021.01 - 2022.01

Skills

  • - Espresso & Coffee Preparation
  • - Manual Brew Techniques
  • - Latte Art & Coffee Presentation
  • - Customer Service

Languages

English – very good
Luganda-very good
Arabic-fair

Timeline

Barista

PIATO RESTURANT
2026.06 - Current

Barista

MELT COFFE SHOP
2022.09 - 2025.09

Barista certificate - coffee and related beverages

2022.01 - 2026.04

Uganda Advanced Certificate of Education -

St. Mary's Senior Secondary School Nkozi
2021.01 - 2022.01

Uganda Certificate of Education - BALISTA

St. Mary's Senior Secondary School Nkozi
2014.03 - 2018.02

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Muteesa I Royal University
Jonathan Kazibwe