Jonathan Brohier
Dubai,UAE
Summary
Dedicated and experienced professional transitioning from a successful tenure as a Receptionist, Administrator and Project Coordinator to a new role as an Office manager. Having five years of receptionist experience, followed by four years in administrative roles, I possess a strong foundation in organizational efficiency, client service, and team collaboration. Eager to leverage this background to excel in coordinating projects and driving successful outcomes. Organised and resourceful Office Manager with knack for streamlining operations and boosting team productivity. Managed office transitions and implemented new systems that improved workflow. Known for fostering positive work environments and ensuring smooth day-to-day office functions.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work history
Office Manager
Orora DMCC
Dubai
10.2023 - 07.2025
- Coordinating with clients, vendors, and suppliers
- Conducting basic web research and outsourcing suppliers
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Arranging personal and business appointments and meetings inside and outside office
- Establish cost projection, manage project, and event budgets.
- Manage all necessary project management duties like booking and coordinating venue and accommodations, planning room layouts and entertainment program, managing suppliers and their teams, guest lists and logistics on site including audio visual equipment, furniture, catering, and giveaways.
- Provide reports and communicate with superiors regularly to manage data and project success.
- Maintaining general financial records
- Data entry
- Processing and filing expenses properly
- Producing and sending invoices, POs and estimates
- Preparing and processing payments
- Appropriate and accurate filing of documents on cloud server
- Management of company Dropbox account.
- Tracked inventory levels of office supplies, preventing stock shortages.
- Coordinated team meetings for effective communication and project alignment.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Organized staff holiday schedules without disrupting workflow continuity.
Administrative Assistant
Orora DMCC
Dubai
05.2021 - 10.2023
- Travel assistance (Visa application, accommodation, and flight booking)
- Screening telephone calls and e-mails, taking appropriate action where necessary
- Producing documents, reports and presentations as needed.
- Coordinating with clients, vendors, and suppliers
- Conducting basic web research and outsourcing suppliers
- Expedited document filing system with new, organised method.
- Facilitated internal communication.
- Managed front desk duties to ensure smooth operation of reception area.
- Assisted with budget preparations enabling effective financial planning.
Receptionist / Cashier
Admiral Plaza Hotel
Bur Dubai
01.2018 - 12.2020
- Responsibilities include Taking care of all aspects of lobby cashiering
- Welcoming guests as check in and out and perform necessary services
- Provide information to guests about hotel services and offers, respond and act on guest complaints about problems.
- Encourage, Promote fun and relaxing atmosphere for guests.
- Completed data entry tasks whilst adhering to strict deadlines.
- Ensured availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Handled appointment scheduling to ensure smooth daily operations.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Facilitated prompt issue resolution through careful tracking of complaints until were fully addressed.
- Utilized multi-line telephone system to manage incoming calls effectively.
- Maintained accurate logs of visitor entries for security purposes.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Delivered front of house duties with warm and professional manner.
Education
High School Diploma - Commerce
Sri Gyanodaya School
Sri Lanaka01.2013
Skills
- Budgeting oversight
- Supply chain software
- Human resources information system
- Document control systems
- Recruitment and hiring processes
- Office coordination
- Financial reporting
- Performance Management
- Customer relationship management
- Event planning
- Email management
- Meeting coordination
- Meeting facilitation
Custom
Well-versed in adhering to company policies and procedures, Expert skill level in data collection, data entry and client file management, Strong attention to detail and accuracy, Advanced proficiency in Microsoft Office Suite (365 SharePoint, Word, Excel, PowerPoint, Outlook), Strong expertise and knowledge database software (FreshBooks), Knowledgeable in various video conferencing platforms (Zoom, Skype, Teams, GMeet), Excellent English communication skills both verbally and written, Strong awareness of multicultural issues with a sensitivity and understanding of inclusion-culture, Ability to build rapport with individuals from different backgrounds
Languages
English
Fluent
References
References available upon request.
Timeline
Office Manager
Orora DMCC
10.2023 - 07.2025
Administrative Assistant
Orora DMCC
05.2021 - 10.2023
Receptionist / Cashier
Admiral Plaza Hotel
01.2018 - 12.2020
High School Diploma - Commerce
Sri Gyanodaya School
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