Jonrick Mirote
Al Qusais 1,UAE
Summary
A versatile and results-driven professional with a strong background in both IT support and sales. With hands-on experience in hardware and software maintenance, I excel at troubleshooting technical issues and ensuring smooth operations. My time as a Sales Advisor has honed my ability to understand customer needs, build lasting relationships, and drive sales growth in fast-paced environments. I am highly adaptable, and bring a proactive approach to solving problems, whether in tech support or retail sales.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work history
Sales Advisor/Sales Representative
Honor Mobile Tech
Bohol, Philippines
08.2023 - 08.2024
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Boosted brand reputation through the demonstration of product knowledge.
- Established rapport with potential buyers to foster repeat business.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
File Management & Admin Assistant
Local Government Unit (LGU)
Garcia - Hernandez, Bohol, Philippines
02.2023 - 06.2024
- Increased efficiency by handling correspondence and organizing files.
- Managed executives' schedules for improved daily workflow.
- Facilitated smooth running of operations through efficient task management.
- Filed physical and digital documents, prioritizing accessibility and data accuracy.
- Maintained orderly files with updated, easily accessible information for staff.
Education
Secondary Education -
Garcia - Hernandez, Bohol 06.2013 - 04.2019
Bachelor of Science in Information Technology, Tertiary Education -
BIT - International College (BIT-IC)
Jagna, Bohol 06.2019 - 07.2023
Skills
- Persuasive speaking
- Upselling techniques
- Product demonstration
- Active listening
- Proactive approach
- Customer service excellence
- Prospect engagement
- Knowledge of MS Applications
- Data entry proficiency
- Software installation
- Hardware troubleshooting
- Adaptable to technology changes
- Software issue diagnosis
- Network troubleshooting
Personal Information
- Age: 23
- Place of birth: West Poblacion, Garcia - Hernandez, Bohol
- Date of birth: 06/05/01
- Gender: Male
- Nationality: Filipino
- Marital status: Single
- Religion: Roman Catholic
Custom
- Problem-Solving & Analyzing Skills
- Collaboration Skills
- Good Work Ethic
- Adapting fast to a Fast-paced Environment
- Have enough knowledge and basic Experience about Software and Hardware Maintenance
Languages
English
Intermediate
Affiliations
- Understanding and Reviewing new Technology especially in PC & Mobile Phones
Timeline
Sales Advisor/Sales Representative
Honor Mobile Tech
08.2023 - 08.2024
File Management & Admin Assistant
Local Government Unit (LGU)
02.2023 - 06.2024
Bachelor of Science in Information Technology, Tertiary Education -
BIT - International College (BIT-IC)
06.2019 - 07.2023
Secondary Education -
06.2013 - 04.2019
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