Jorjen De Silva
Dubai,UAE
Summary
Administrative leader experienced in operations, sales invoice-processing and inventory management . Capable of streamlining workflows to enhance productivity and ensure seamless project execution. Skilled in problem-solving and team collaboration to drive organisational success.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Operations Coordinator cum Invoice Administrator
Bellomassi Foodstuff Trading LLC
Dubai
11.2023 - Current
- Working closely with Operations Manager, Sales Department and Procurement Team.
- Improved operational efficiency by streamlining processes and implementing best practices.
- Led and managed day to day sales invoicing and provide support after sales to maintain smooth and credible relationship with customers
- Oversaw inventory management in 3PL warehouses, reducing discrepancies and wastage.
- Prepared reports accurately, aiding informed decision-making at higher management levels.
Invoice Coordinator
National Trading and Developing Enterprises
Dubai
07.2021 - 10.2023
- Work closely with Sales Department in Sales Order Processing and Issuing Sales Invoices
- Improved invoice processing efficiency by managing and organising client orders.
- Handled sensitive client information with utmost confidentiality to maintain trust and integrity.
- Enhanced team productivity with efficient delegation of tasks.
- Addressed customer complaints and resolved issues.
- Trained and assigned tasks to team members.
- Answered phone calls and responded to emails from clients.
Invoice Coordinator
Arab Center for Engineering Studies
Dubai, UAE
01.2021 - 04.2023
- In-charged of preparing the sales report to be shared with the customers.
- Analyzes data and ensure data accuracy.
- Liases with operations supervisor on streamlining day to day operations.
- Improved invoice processing efficiency by managing and organising client orders.
- Utilised advanced Excel skills for consistent data organisation and retrieval.
Education
Bachelor of Business Administration - Human Resources
Pamantasan ng Lunsod ng San Pablo
06.2012 - 04.2016
Skills
- SAP and ERP Expert
- Microsoft Office Applications Expert
- Data entry speed
- Tactful communication style
- Proofreading proficiency
- Spreadsheet creation and maintenance
- Leadership qualification
- Logistics control
- Technical writing proficiency
- Procurement procedures familiarity
- Training staff on processes
- Implementation of operational procedures
- Relationship building aptitude
- Decision-Making competence
- Inventory control expertise
Timeline
Operations Coordinator cum Invoice Administrator
Bellomassi Foodstuff Trading LLC
11.2023 - Current
Invoice Coordinator
National Trading and Developing Enterprises
07.2021 - 10.2023
Invoice Coordinator
Arab Center for Engineering Studies
01.2021 - 04.2023
Bachelor of Business Administration - Human Resources
Pamantasan ng Lunsod ng San Pablo
06.2012 - 04.2016
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