Head Barista
- Created new training guidelines, and provided staff orientation and training.
- Designed and adjusted work schedules to meet business demands.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
- Managed scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Explained beverage preparation and offered samples to help customers choose ideal items.