Josent Felisilda
Al Fujairah City
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
16
16
years of professional experience
Work History
Convenience Store Sales Attendant
Abu Dhabi National Oil Company
Abu Dhabi
12.2014 - Current
- Provided friendly customer service at all times.
- Adhered to company policies and procedures when dealing with customers.
- Processed payments through cash registers, credit cards, and debit cards.
- Stocked shelves with merchandise to ensure adequate supply of products.
Full Time Sales Associate
Yearning's Outsourcing Cooperative
Pasig City
04.2012 - 12.2014
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
Full Time Sales Associate
People Serve Multi-Purpose Cooperative
Marikina City
09.2010 - 04.2012
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
Full Time Sales Associate
Philippine Seven Corporation
Madaluyong City
09.2009 - 02.2010
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Cleaned shelves, counters and tables to maintain organized store.
Service Crew
Iloilo Favorite Grilled Chicken Incorporated
Cainta, Rizal
11.2008 - 04.2009
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Ensured compliance with health regulations by following proper sanitation procedures.
- Organized tables for incoming guests in an efficient manner.
- Greeted customers and provided excellent customer service.
Education
Associate Business Information Management -
Asian Institute of Computer Studies
Marikina City, Philippines 06-2014
High School Diploma -
Cawayan National High School
Carles Iloilo Philippines03-2007
Skills
- Brand Awareness
- Goal-Oriented
- Sales Strategies
- Technical skills
- Customer Service
- Sales Forecasting
- Promotional planning
- Staff Training
- Product merchandising and distribution
- Product and service knowledge
Languages
English
Advanced (C1)
C1
Timeline
Convenience Store Sales Attendant
Abu Dhabi National Oil Company
12.2014 - Current
Full Time Sales Associate
Yearning's Outsourcing Cooperative
04.2012 - 12.2014
Full Time Sales Associate
People Serve Multi-Purpose Cooperative
09.2010 - 04.2012
Full Time Sales Associate
Philippine Seven Corporation
09.2009 - 02.2010
Service Crew
Iloilo Favorite Grilled Chicken Incorporated
11.2008 - 04.2009
Associate Business Information Management -
Asian Institute of Computer Studies
High School Diploma -
Cawayan National High School