Joseph Fahd
Coach -Team Leader - Visionary
Dubai
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Hands on personality with strategic and analytical approach to solving problems, bringing in customers and achieving profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Managing Partner
BEY Consultancy
01.2022 - Current
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Built strong networks with key stakeholders both internally and externally to support business growth objectives.
- Help Clients/Suppliers find distributors in the UAE.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
Owner & Managing Director
961 Services
02.2021 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
Country Manager
Kraft Heinz
05.2021 - 11.2022
- Owned the end to end commercial process of the UAE's operations.
- Redesigned Route to market (RTM) structure capitalizing on industry best practices to achieve a better reach and customer management. This lead to a numeric distribution of 15% and a growth of 21%.
- Owned and nurtured Top to Top (T2T) relationships with Key customers as well as distributors.
- Maintained a healthy P&L in terms of top and bottom line in line with annual budgets.
- Strategized a business development procedure that improved month in and month out S&OP to cover 3 month rolling.
- Designed and executed an employee recognition program which lead to a monthly growth of 5% in the General Trade.
- Assessed distributor quality to maintain tight cost controls and maximize business operational performance, hence consolidation project was designed and executed reducing operational cost by 15%.
Senior Sales Manager
COTY Inc.
07.2018 - 05.2021
- Built and nurtured a commendable business relationship with UAE customers across all Channels especially Key Accounts and E-commerce. Total customers growing at 119% CAGR over a 3 year period.
- Conceived and executed a successful Joint Business Plan (JBP) at Top to Top (T2T) with top customers measured with Score Cards which led to 5% YOY.
- 1. Carrefour revised rebates downwards by 12.5% in 2020 JBP
- 2- Union COOP reduced operating cost by 28%. 2020 JBP
- 3- Spinneys reduced operating cost by 7.5%. 2020 JBP
- 4- Emirates COOP reduced operating cost by 12%. 2020 JBP
- 5- Choithrams reduced operating cost by 26%. 2019 JBP
- 6- Moved AUH COOP agreement from fixed rental to Variable. 2018 JBP
- Lead and coach existing team members on the organization’s values to develop and grow in the organization whilst providing relevant systems and process training, hence retention of employees from 85% to 95%.
- Leading a team of 10 Key Account Executives and 1 Customer Development Executive, 5 Sales supervisors and a team of 200 front liners
Key Account Manager
COTY Inc.
11.2016 - 07.2018
Key Account Manager
Transmed
02.2016 - 11.2016
- Managing Carrefour Hypermarkets in Abu Dhabi & Al Ain region for Transmed's Household & Personal Care Portfolio (P&G, The Clorox Company, GOJO Industries, Burnus, İpek Kağıt-Selpak
Key Account Executive
Transmed
09.2014 - 02.2016
Chrome Consultant
Harley Davidson
05.2014 - 09.2014
- Maximize sales of P&A, performance products, and installation labor while providing a high degree of customer satisfaction.
- Maintain a clean, well-organized sales environment with a professional display of inventory of chrome parts & accessories.
Parts and Accessories Assistant Manager
Harley Davidson
01.2013 - 05.2014
Education
Notre Dame University, BBA in Human Resources Management
Lebanon 01.2008 - 01.2012
Skills
Team leadership
Certification
Distributor Sales Capability (P&G)
Timeline
Managing Partner
BEY Consultancy
01.2022 - Current
Country Manager
Kraft Heinz
05.2021 - 11.2022
Owner & Managing Director
961 Services
02.2021 - 12.2024
Senior Sales Manager
COTY Inc.
07.2018 - 05.2021
Leadership Impact (COTY)
01-2018
How To Guide (COTY)
01-2018
How To Handle Change (COTY)
01-2018
Onboarding for KAM - Experience
01-2018
Onboarding for KAM - Without Experience
01-2018
Key Account Manager
COTY Inc.
11.2016 - 07.2018
Key Account Manager
Transmed
02.2016 - 11.2016
Key Account Executive
Transmed
09.2014 - 02.2016
Chrome Consultant
Harley Davidson
05.2014 - 09.2014
Distributor Sales Capability (P&G)
01-2014
Parts and Accessories Assistant Manager
Harley Davidson
01.2013 - 05.2014
Notre Dame University, BBA in Human Resources Management
01.2008 - 01.2012
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