Joseph George
Summary
Highly motivated and results-driven with regional experience, I have an excellent track record of adding value to the bottom line through the leadership of a strong, cross-functional, multinational team. I am committed, hardworking, and dedicated, always striving for excellence. My experience spans Outsourcing, Third Party Risk, Procurement, Internal Control, Business Risk and Compliance, Operations, Acquisition, and Integration Management. I lead a professional talent team across the Middle East, North Africa, Turkey, and India.
Overview
21
21
years of professional experience
Work History
Regional Head, Third Party Management
HSBC
08.2013 - Current
- Implemented a comprehensive third-party risk management policy and procedure framework to ensure full compliance across the region, resulting in a reduction in compliance-related issues and increase visibility across Supplier risk and supply chain efficiency.
- Revamped third-party risk assessment protocols and guidance, leading to a 90% enhancement in quality standards, as evidenced by decrease in open high-risk findings.
- Developed and implemented dynamic controls for Third-Party Management (TPM), resulting in reduction in breaches and increase in audit compliance, significantly enhancing organizational resilience and risk mitigation.
- Proactively identified and addressed a multitude of risks and control gaps, recording and resolving them in a timely manner. Achieved a 100% closure rate on identified issues.
- Successfully navigated regulatory inquiries, audits, and examinations, ensuring compliance with stringent regulatory requirements, and fostering positive relationships with regulatory bodies, including Central Banks and Dubai Financial Services Authority (DFSA).
- Developed a comprehensive regulatory horizon and acquired a profound understanding of regional third-party regulations, enabling seamless compliance management and strategic decision-making.
- Established robust governance to ensure full compliance with third-party risk regulations, resulting in increasing stakeholder trust, positioning the region as a model of best practices in third party risk management.
- Implementing regular and comprehensive reporting to senior executives, providing actionable insights for informed decision-making. This resulted in heightened visibility into risk exposure and strategic alignment, contributing to reduction in risk and control issues.
- Led initiatives to reduce third-party risk exposure by actively supporting business in remediating issues and fostering a culture of risk awareness.
- Established a track record of excellence in global third-party risk management, consistently exceeding performance targets, resulting in a reduction in high-risk vendor incidents and recognition as a leader in risk mitigation strategies within the sector.
- Developed a foundational blueprint for the redesign of Third-Party Management (TPM) infrastructure, paving the way for future re-platforming project.
- Effectively managed emergency onboarding cases and exceptions, ensuring swift resolution and compliance adherence, resulting in a 50% reduction in onboarding delays and recognition for crisis management skills.
- Extensive incident management experience, successfully leading response efforts for diverse incidents ranging from cybersecurity breaches to operational disruptions.
- Implemented strategic initiatives resulting in a significant reduction in supplier onboarding and third-party risk cycle time. Achieved a 55% decrease in onboarding duration and risk assessment timelines through process optimization and enhancing operational efficiency.
- Successfully achieved full regulatory compliance to UAE Central Bank outsourcing regulations, through seamless alignment and timely remediation of identified gaps.
- Led commercial tender process and negotiations for the establishment of contracts to deploy a MENAT solutions to enhance financial due diligence standards for Suppliers. Secured favorable contractual terms, facilitating the successful implementation of tailored solutions to meet regional needs.
- Extensive experience in divestment and transactional processes involving the disposal or acquisition of businesses.
- Developed a highly skilled Regional Third-Party Management (TPM) team across onshore and offshore locations, fostering cohesion and expertise. Through targeted training and mentoring a team of risk management professionals.
Regional Vendor Risk Manager
HSBC
08.2009 - 07.2013
- Produced and maintained a summary of all high risk contracts and/or contracts with less than effective controls
- Contribute to the design and development of a Quality Assurance framework for supplier risk assessments
- Deliver Sanctions Screening Solution for Procurement to address the Sanction Gaps in the Supplier Qualifications and Periodic Screening.
- Successfully migrated onshore screening controls to CoE India for all MENA countries and developed a standards operating procedures which is embedded in the Global sanctions screening procedures.
- Established a MENAT Procurement Escalation Standards for reporting non-compliance through a constructive approach
- Managed Relationship with Audit to ensure 3LoD is consulted through the process whenever we identify risk or closing actions
- Worked closely with risk stewards in developing regional /local remediation in order to address MENA new regulation in relation to outsourcing /offshoring
- Established Procurement Risk Management Meeting and concluded a full Risk and Control Assessment for our functional material controls
- Delivered a continuous improvement programme for managing the region businesses/functions exposure to supplier risk
- Managed Divestment activities across region in relation to Procurement services and contract management.
Outsourcing Operational Manager
Workplace/Company
09.2007 - 07.2009
- Promulgated an outsourcing procedures for operations outsourced services
- Established supplier management process for operations owned contracts and defined critical KPIs/KRIs for significant contracts
- Developed a business process for operational services included Cash management, Cheque book printing, Cards embossing, Courier services.
Internal Audit Manager
Al Habtoor Group L.L.C
10.2005 - 08.2007
- Developed an Audit Plan to cover a group of 10 companies including Financial and operational Auditing and internal control Review
- Reviewed operational processes and identified areas for Improvements, Cost savings, Identify Revenue leakage and Control weaknesses
- Developed an Internal control questionnaires for manager to perform a Control Self assessment
- Performed ongoing auditing of Cheque Payments, Purchase Orders, Insurance Claims, Legal Cases Settlement and Fraud Cases.
Internal Auditor
Lootah Group of Companies
09.2004 - 09.2005
- Preparing Group Financial Statement for 48 Group of Companies including (Income St., Balance Sheets & all required analysis)
- Audit and Review applications of Orion & Oracle Accounting System With Reporting Monthly To Internal Audit Manager
- Analyzed the controls configured in the Internal Control systems To identify Control Strength and Prepare Audit Programs in accordance to gaps identified
- Evaluate Internal Control Structure and drive the necessary recommendation to address the control Gaps
- Preparing Annual budget
- Review budget transactions with actuals and analyze material variations.
Credit Analyst
National Bank of Egypt
02.2004 - 08.2004
- Review client credit Portfolio (High risk Loans + 10 Y) and provide necessary rational that evaluate credit worthiness
- Complete KYC process including central credit Bureau checks
- Developed a digital solution for tracking loan applications and track processing SLAs.
Senior Auditor
Delloite
12.2002 - 01.2004
- Participated in auditing a wide variety of considerable groups of audit assignments including Telecommunication, merchandising, manufacturing, Cement, Petroleum and Chemical companies
- Understand and evaluate the internal control process/structure in order to assess control environment for the purpose of identifying types of potential misstatements and designing effective substantive tests (Audit Program)
- Prepared management letters including the deficiencies in internal controls & poor accounting policies used by the client
- Setup financial statements, Reviewed Balance sheets / Cash flow presentation and applicable Audit observations.
Education
Bachelor - Business Commerce Finance and Auditing
Cairo University
Cairo, Egypt05.2001
Skills
- Strategic Planning
- Business Agility
- Automation/Digitization
- Financial Planning
- Problem Resolution
- Communication & Presentation
- Project & Change Management
- Rationalize Pressure
- Listening & Self-Motivation
- Team Leadership
- Goal Setting
Languages
English
Arabic
Conferences Courses
- 01/2023 - 06/2023, Accelerating Into Leadership,
- 10/2014, 05/2015, Fusion Program - Highly Effective People Program,
- 09/2009, 09/2009, 7 Habits,
- 04/2007, 04/2007, Audit Tool CAT - ACL,
- 02/2003, 03/2003, Auditing Courses In Deloitte,
Timeline
Regional Head, Third Party Management
HSBC
08.2013 - Current
Regional Vendor Risk Manager
HSBC
08.2009 - 07.2013
Outsourcing Operational Manager
Workplace/Company
09.2007 - 07.2009
Internal Audit Manager
Al Habtoor Group L.L.C
10.2005 - 08.2007
Internal Auditor
Lootah Group of Companies
09.2004 - 09.2005
Credit Analyst
National Bank of Egypt
02.2004 - 08.2004
Senior Auditor
Delloite
12.2002 - 01.2004
Bachelor - Business Commerce Finance and Auditing
Cairo University
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