Joseph Kimaku Njoroge
Nairobi
Summary
Experienced professional with a strong track record in building cleaning, driving, and serving roles. Skilled in time management, attention to detail, and communication. Proficient in operating equipment, problem-solving, and providing exceptional service. Able to adapt quickly in diverse work environments, ensuring customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Building Cleaner
Tumaini Homes
Ngong, Kenya
03.2022 - 11.2023
- Demonstrated proficiency in executing cleaning tasks efficiently and effectively within specified timelines.
- Proven ability to maintain high standards of cleanliness and sanitation across various areas of commercial properties.
- Experienced in operating cleaning equipment and machinery while ensuring safety protocols are followed.
- Skilled in identifying and addressing maintenance issues promptly to preserve the integrity of the building.
- Strong attention to detail in performing daily cleaning routines and special projects as assigned.
- Excellent communication and interpersonal skills to interact professionally with clients and team members.
Delivery Driver and Waiter
Karibu Tena Restaurant
Nairobi, Kenya
11.2019 - 06.2021
- Prompt and courteous service. Ensured customer satisfaction increasing repeat customers.
- Resolved complaints. Adjusted orders post-delivery to meet customer needs.
- Adapted to changes. Verified deliveries against instructions, preventing errors.
- Thorough inspections. Maintained gas, oil, water levels, and checked tires, lights, and brakes.
- Load security. Properly secured items to prevent damage during transportation.
- Documentation and signatures. Processed paperwork, obtained necessary signatures.
- Safety communication: Alerted management to vehicle safety concern.
Education
Computer And Information Systems
Kiwan Computer School
Nairobi, KenyaHigh School Certificate -
Spring Pastures High School
KenyaDriving License -
Africana Driving School
Kenya01-2016
Primary School Certificate -
Kerarapon Primary School
KenyaSkills
- Time Management
- Attention to Detail
- Equipment Operation
- Problem Solving
- Adherence to Procedures
- Timely Escalation
- Safety and Security Compliance
- Effective Communication
- Customer Service Excellence
Timeline
Building Cleaner
Tumaini Homes
03.2022 - 11.2023
Delivery Driver and Waiter
Karibu Tena Restaurant
11.2019 - 06.2021
Computer And Information Systems
Kiwan Computer School
High School Certificate -
Spring Pastures High School
Driving License -
Africana Driving School
Primary School Certificate -
Kerarapon Primary School