Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JOSEPH MAINGI

JOSEPH MAINGI

Abu Dhabi

Summary

With 5 years experience in UAE, I am a results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. I combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

12
12
years of professional experience

Work History

Quality and Training Manager

Aloft Abu Dhabi
10.2024 - Current
  • Successfully managed to create a culture of training in the hotel.
  • Conducts Brand Standard internal Audit in hotel to prepare the hotel for the main BSA Audit.
  • Developed and Facilitates Trainings materials in the hotel.
  • Conduct Quality inspections and follow up in hotel
  • Part of Guest Voice Committee that evaluate and strategize for right training to enhance Guest experience.
  • Guide and Develop Training Champions in the Hotel.
  • Monitored and evaluated training performance to determine quality and cohesiveness.

Assistant Learning and Development Manager

Aloft Abu Dhabi
10.2023 - 10.2024
  • Created Frontline Management Readiness Program with use of Marriott Materials where 4 associates got promoted to managerial roles.
  • Facilitated a succession plan to prepare associates for next level.
  • Leading programs like Careers Program, Elevate by Marriott International, Voyager and Kebraty (for Emirati associates)
  • Ensure 100% completion of compliance trainings before due dates
  • Collaborated with department heads to identify skill gaps and develop targeted training solutions which increased the staff satisfaction by 20 %.

Cluster HR and Training Executive

Aloft Abu Dhabi
07.2021 - 10.2023
  • Worked as a cluster HR and Training Executive in Aloft Abu Dhabi and Aloft Al Ain until 2022 August.
  • Delivered training programs, orientation, service trainings and tracks compliance to set standards
  • Ensured proper execution of Training practices and procedures as they relate to new Hire and Leadership training.
  • Maintain monthly reporting for all training events which will need to be accurately documented for all lines.
  • Assists in property BSA AUDIT and 100% completion on BSA related trainings
  • Helped in performing day to day HR functions like recruitment, Disciplinary and Performance Development to associates with the help on HODS
  • TakeCare Champion and actively involved in chairing TakeCare meetings
  • Help conduct Performance reviews and evaluations

Human Resource Associate

Sunaton hotel
10.2018 - 07.2021
  • Compiled and updated employee records
  • Communicated with Unions when necessary
  • Conducted Payroll
  • Conducted Hiring and Recruitment
  • Onboarding new associates and ensured they are trained.

Human Resource Intern

Marriott Al Forsan hotel
02.2019 - 04.2020
  • Tasked with booking tickets for onboarding, off boarding, and annual tickets
  • TakeCare Committee member and tasked with creating and arranging Associate Relation activities
  • Help in conducting payroll of the hotel
  • Admin task of recruitment
  • Assisted in Housing for the associates
  • Arrange and facilitate Trainings

HR Clerk

Amazon bar and restaurant
05.2018 - 10.2018
  • Part of restaurant union committee
  • Communicate with Unions when necessary on behalf of the employees.
  • Conduct Payroll
  • Conducting admin work to the HR Director
  • Onboarding new associates

Human Resource Trainee

Airport view hotel
05.2013 - 03.2014
  • Filling and assisting in the Hotel office
  • Assisting in organizing and arranging for meetings
  • Assisting arranging relevant trainings
  • Assisting employees with any inquiries
  • Onboarding new associates

Education

Bachelor of Science - Human Resources Management

MOI UNIVERSITY
KENYA
09-2019

Diploma - Human Resources Management

MOI UNIVERSITY NAIROBI CAMPUS
KENYA
05-2014

Skills

  • Coaching and mentoring
  • Leadership training
  • Training Need Analysis
  • Human resources
  • Employee engagement
  • Training program development

Accomplishments

  • Successfully ensured 100% compliance training completion for 4 years consecutive.
  • Successfully oversaw a succession plan that saw 6 associates grow into leadership roles.
  • Increased staff satisfaction scores from 67 to 84 in the last 2 years through designing and facilitation of trainings.
  • Mentored and developed hotel training champions by providing required trainings.
  • Managed to achieve a green score in different Audits by ensuring training compliance are up to date.

Timeline

Quality and Training Manager

Aloft Abu Dhabi
10.2024 - Current

Assistant Learning and Development Manager

Aloft Abu Dhabi
10.2023 - 10.2024

Cluster HR and Training Executive

Aloft Abu Dhabi
07.2021 - 10.2023

Human Resource Intern

Marriott Al Forsan hotel
02.2019 - 04.2020

Human Resource Associate

Sunaton hotel
10.2018 - 07.2021

HR Clerk

Amazon bar and restaurant
05.2018 - 10.2018

Human Resource Trainee

Airport view hotel
05.2013 - 03.2014

Bachelor of Science - Human Resources Management

MOI UNIVERSITY

Diploma - Human Resources Management

MOI UNIVERSITY NAIROBI CAMPUS

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JOSEPH MAINGI