Summary
Overview
Work History
Education
Skills
Timeline
Generic
JOSEPH OFORI

JOSEPH OFORI

Housekeeping Attendant
Dubai

Summary

Experienced Housekeeping Room Attendant with over 5 years of expertise in maintaining clean and organized guest rooms. Proficient in using cleaning equipment and following safety standards to ensure high-quality service. Known for attention to detail, strong time management skills, and a commitment to exceeding guest expectations. Dedicated to providing exceptional cleanliness and enhancing the overall guest experience.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work History

Housekeeping Room Attendant

Whitbread Group Plc, Premier Inn Hotels
Dubai
03.2021 - Current
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • I efficiently handled incoming and outgoing calls, addressing guest inquiries, providing information, and coordinating housekeeping services as needed.

Housekeeping Room Attendant

Flora Creek Deluxe Hotel Apartments
Dubai
11.2019 - 03.2021
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • I efficiently handled incoming and outgoing calls, addressing guest inquiries, providing information, and coordinating housekeeping services as needed.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Education

High School Diploma -

Nkawkaw Senior High School
Ghana
02.2016 - 06.2025

Skills

Vacuuming and sweeping

Guest relations

Window cleaning

Dusting furniture

Cleaning bathrooms

Customer service-focused

Timeline

Housekeeping Room Attendant

Whitbread Group Plc, Premier Inn Hotels
03.2021 - Current

Housekeeping Room Attendant

Flora Creek Deluxe Hotel Apartments
11.2019 - 03.2021

High School Diploma -

Nkawkaw Senior High School
02.2016 - 06.2025

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JOSEPH OFORIHousekeeping Attendant