Joseph Salandy
Cabin Supervisor Inflight Services
Dubai
Summary
Knowledgeable and dedicated hospitality professional with extensive experience in Airline industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers and crew. Motivated to maintain the best inflight experience and contribute to company success. Specialize in attention to details, speed and critical thinking to use available resources to the best of my ability . Articulate, energetic and results-oriented with exemplary passion for team work, cultivating partnerships and learning phrases in new languages.
Currently expanding my experience by being an Entrepreneur. Excited for the new learning opportunities and being in the mind frame of a business owner.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Cabin Crew Supervisor
EMIRATES AIRLINES
11.2011 - Current
- Task with leading 16-24 crew members of different nationalities per flight, planning of flights, updating crew members on new procedures and updates through pre-flight briefings.
- Evaluate crew members performances and giving feedback on development areas and/ or exceptional performances through Reports.
- Ensure safety and security of customers, crew and the aircraft and managing medical emergency and delivering first aid.
- Deliver the best Inflight hospitality while handling challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
Customer Service Representative
Royal Bank Of Canada- Trindad and Tobago Limted
07.2010 - 09.2011
- Established first contact for new and current customers, always greeting them in a friendly manner and ready to assist with daily banking transactions.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Opening New accounts and taking applications for credit cards and loan facilities, while doing customer due diligent checks and constantly being aware of financial crimes.
Education
High School Diploma -
Trinity College
Moka Maraval 09.2007 - 06.2009
High School Diploma -
Trinity College
Moka Maraval 09.2001 - 06.2006
Skills
Hospitality Knowledge and Delivery
undefinedCertification
Boeing 777
Timeline
Cabin Crew Supervisor
EMIRATES AIRLINES
11.2011 - Current
Customer Service Representative
Royal Bank Of Canada- Trindad and Tobago Limted
07.2010 - 09.2011
High School Diploma -
Trinity College
09.2007 - 06.2009
High School Diploma -
Trinity College
09.2001 - 06.2006
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