Joseph Vella

Ensured compliance with safety regulations and procedures while providing exceptional service to customers

• Demonstrated flexibility in adapting to various situations that arose during the flight such as medical emergencies or disruptive passengers
• Monitored passenger behavior during the flight in order to maintain a safe environment at all times
• Utilized problem-solving abilities to quickly address any issues that arose during the flight
• Resolved customer complaints promptly in order to ensure satisfaction was achieved
• Adhered to company policies regarding security measures, emergency protocols, and other operational guidelines
• Maintained knowledge of airline products and services including duty-free items available for purchase onboard
• Developed strong communication and interpersonal skills by interacting with passengers and colleagues in a professional manner
• Assisted passengers with seating arrangements, special dietary requests, and accommodating individual needs
• Demonstrated excellent customer service skills while managing a wide variety of passenger needs on international flights
• Provided accurate information about destinations, amenities onboard, arrival times
• Performed pre-flight checks, ensuring all aircraft systems were functioning properly before departure
• Provided efficient assistance to passengers during boarding, disembarking, and throughout the flight
• Inspected cabin prior to takeoff for cleanliness, functionality of equipment, and safety hazards
• Exhibited a high level of attention to detail when completing documentation for each flight
• Verified that all documents required for travel were valid prior to boarding passengers onto the aircraft
• Collaborated closely with other crew members to provide outstanding service throughout the duration of each trip
• Efficiently managed time between different flights by coordinating activities with ground staff
• Maintained an organized cabin environment by delivering meal services, collecting rubbish, and replenishing supplies as needed
• Delivered detailed briefings regarding safety procedures before takeoff and landing
• Demonstrated proficiency in using computer systems related to ticketing, scheduling, and inventory management
• Trained in emergency evacuation procedures, CPR, and First Aid
• Met and exceeded airline safety requirements for a safe flight experience
• Guided passengers during onboarding and offboarding, providing specialized care for passengers with special needs
• Enforced aircraft and passenger compliance with safety protocols, procedures, and regulations
• Assisted in the safe and timely loading and unloading of luggage
• Cleaned and sanitized flight cabin and bathrooms to reduce the risk of spreading illness
• Collaborated with flight crew members to provide excellent customer service.

• Provided friendly and professional service to all guests, sometimes we had 50, while ensuring customer satisfaction
• Maximized profits through effective cost control practices such as upselling menu items or beverages whenever possible
• Performed cashier duties including accepting payments from customers, balancing cash registers at the end of the shift, reconciling discrepancies between sales receipts and register totals
• Resolved any conflicts among employees or between employees and customers in a calm manner
• Developed an efficient system for tracking orders and table reservations for improved efficiency during peak hours.

• Developed excellent communication skills through providing advice and guidance on property-related matters
• Demonstrated ability to build strong relationships with clients, colleagues, and other stakeholders in the real estate industry
• Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties
• Guided and assisted buyers or sellers throughout the entire transaction process
• Proficient in preparing detailed contracts and documents related to real estate transactions.

• Sitting guests on the tables
• Give the Menu and explain and interact with our guests
• Take cocktails, coffee, drinks, and food orders or iPad
• Check true out the experience that everything is flowing well
• Removing the plates and clean the table with linen from any bread traces, etc
• Offer our fresh desserts, coffee, and our vast selections of liquors from all around the world
• Take care of my 5 tables from the beginning of their journey the moment they step into the restaurant until they leave
• Make bills, give bills, and check that you have the correct amount.

• Utilized good communication skills to ensure accurate order delivery between customers, kitchen staff, and management team
• Assisted other staff members during peak hours when needed such as bussing tables or restocking supplies
• Maintained a clean and safe work environment by adhering to all safety regulations and policies
• Coordinated seating arrangements for guests based on availability, preferences, or special needs
• Demonstrated strong organizational and multitasking skills while taking orders, delivering food, and managing table settings.

• Developed excellent communication skills through providing advice and guidance on property-related matters
• Demonstrated ability to build strong relationships with clients, colleagues, and other stakeholders in the real estate industry
• Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties
• Guided and assisted buyers or sellers throughout the entire transaction process
• Proficient in preparing detailed contracts and documents related to real estate transactions.

• Answered emergency calls and analyzed situations, responding quickly to prevent injury or loss of life
• Responded to crimes in progress according to established procedures to effectively de-escalate the situation
• Utilized problem-solving skills to effectively resolve conflicts between citizens or groups
• Exhibited excellent interpersonal skills while interacting with people from diverse backgrounds
• Developed strong relationships with community members through proactive policing initiatives
• Conducted investigations into various crimes
• Demonstrated sound judgment during high-pressure situations.

• Greeted guests in a friendly and professional manner, taking orders accurately
• Performed opening and closing duties such as restocking supplies, cleaning work areas, and setting up the dining room for the next day's business
• Ensured tables were properly set up before seating guests and cleared promptly after meal completion.