JOSEPHINE ADUBEA AYEH
DUBAI
Summary
Customer-focused hospitality professional with hands-on entertainment venues, and fast-paced customer environments seeking a Customer Service position. Committed to ensure customer satisfaction through clear communication, strong service skills, teamwork, and cultural sensitivity for the efficiency contribution to excellent guest experiences.
Overview
2025
2025
years of post-secondary education
Work history
Customer Service Assistant(Remote)
National Service Authority
11.2022
- Handled customer documents for registration as confidential
- Assist customer for registration empathy and speed
- Built customer trust through honest, respectful communication
- Solved problems with patient and focused mindset
Server
Roxy Cinema-Dubai
Dubai
- 12.2025
- Supported servers by delivering food and beverages promptly
- Maintained service area cleanliness and organization
- Assisted guests during peak hours and busy screenings
- Ensured smooth service flow in a fast-paced entertainment environment
Customer Assistant
Carrefour
- 08.2025
- Assisted guests with inquiries, requests, and service-related needs
- Delivered friendly and professional guest interaction
- Resolved basic customer issues to maintain service quality and satisfaction
- Contributed to a welcoming and service-driven environment
Education
Diploma - Hospitality Management
Alison Online Course
United States of AmericaBachelor of Laws (LL.B) - LAW
Kwame Nkrumah University of Science and Technology
GhanaWest African Certificate Examination - undefined
Nifa High School
GhanaBasic Education Certificate Exam - undefined
Peace and Love School
Skills
- Customer & Guest Service
- Food & Beverage Service
- Order Taking
- Time Management
- Problem Solving
- Communication
- Computer Skills
- Teamwork
- Perfect customer service, with verbal and written communication in English
- Quick problem-solving with goal-oriented on-task
- Cultural awareness by adapting to various cultural values
- Team player with a positive mindset, problem-solving, and focused on customer comfort and support in a calm and empathic way
DECLERATION
I hereby declare that the above-mentioned statement is correct and true to the best of my knowledge and belief.
AVAILABILITY
AVAILBLE UPON REQUEST
Timeline
Customer Service Assistant(Remote)
National Service Authority
11.2022
Server
Roxy Cinema-Dubai
- 12.2025
Customer Assistant
Carrefour
- 08.2025
Bachelor of Laws (LL.B) - LAW
Kwame Nkrumah University of Science and Technology
West African Certificate Examination - undefined
Nifa High School
Basic Education Certificate Exam - undefined
Peace and Love School
Diploma - Hospitality Management
Alison Online Course