Warehouse management systems
JOSEPH MUNJI MBUGUA
WAREHOUSE LOGISTICS SUPERVISOR
Dubai
Summary
Detail-oriented Warehouse Supervisor provides warehouse organization and team management skills developed over five years of superior performance in warehouse positions. Educates employees with acquired knowledge of shipping and receiving documentation, warehouse safety and inventory management.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
ALSHAYA GROUP
Dubai
07.2016 - Current
- Assist Operations in setting up warehousing for new brands before handing over to operations
- This includes identification of location type/structure, stock analysis, space management
- Writing off ageing stocks and non-stocks by preparing relevant documents and approvals
- Executing Plans for brands migrating to another warehouses or locations
- Propose improvement plans
- Supervise Inbound/Outbound operation (LDC)
- Responsible for the preparation of Inter Country Transfer equipment or non-stocks
- Maintains housekeeping at its highest standards
- Responsible for following up with brand team in obtaining extra ASN for excess stocks
- Participate in Daily/Weekly operation meetings to ensure achievements of targets by reviewing forecast vs actual
- SLA/KPI and UPMH reports
- Follow up with compliance of operational guidelines
- Responsible for Processes Planning, Space management, Documentations, Reports
- Maintain excellent relationships with Store and Management team to facilitate smooth operations
- Planning with store, brand deliveries team for daily expected shipment to the store
- Coordinate with team leaders daily andthe shipment and prioritize urgent deliveries to internal and external customers
- Addressing issues/challenges that may arise from daily work
- Ensure all housekeeping audits for all LDC’s in UAE are updated
- Perform additional tasks as may be directed by the Operations Manager
- Motivate team to increase productivity
- Ensure transparent communication
- Escalate issues to Line Manager as and when necessary
- Ensure Leadership to the team Inform/guide teams on performance and company policies and procedures
- Appraise Employees and monitor performance against set goals
- Identify development needs and potential to assign appropriate job functions to develop them
- Follow up on Employee welfare issues
- Assist in maintaining a clean and well-organized Distribution Centre, conducting
- Keep Line Manager updated on day-to-day matters
- Advise on Employee and staffing problems and recommend resourcing levels to line Manager
- Provide details of worked hours per task per shift and performance
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods
- Ensure adherence to all division/company, local and legal requirements
- Maintain items record, document necessary information, and utilize reports to relevant parties and Line Manager
- Ensure shipments’ and inventory transactions’ accuracy
- Measure and report the effectiveness of warehousing activities and employee’s performance
- Organize and maintain inventory and storage area
- Communicate job expectations and coach employees
- Determine staffing levels and assign workload
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Develop internal and external relationships to benefit department and company
- Co-ordinate stock takes and cycle counts
- Plan and execute the stock takes, Perpetual inventory counts, and Activity driven counts
- Maintain tight security measures to avoid shrinkage in line company target
- Investigate, identify, and reconcile the cycle count discrepancies, i.e., shortages as well as overages
- Engage appropriate expert resources when complex support issues arise outside of the WMS
- Assist with the site co-ordination on communication processes relating to WMS system changes / enhancements when circulated by the central IT function.
Facilities Lead
ALSHAYA GROUP
Dubai
07.2014 - 07.2016
- Ensures all policies and procedures of the facility are enforced
- Resolves all HSE and Facility related concerns, problems and issues and ensures that services are provided in a professional and safe manner
- Monitor and coordinate various facility maintenance issues to the service providers i.e
- Fire Alarm and Protection Systems, Mechanical, Electrical and Plumbing, Air-conditioning systems, Pest Control
- Support individual technicians in the event of difficulties arising from their day-to-day activities and ensure all technicians adhere to Safe Work Practices
- Conducts regular walk through of the facility to assist visual maintenance and security and ensure Company assets are managed correctly
- Completes records and reports as required
- Oversees building security and responds to all emergencies; ensures staffs, visitors and contractor’s safety; this includes safe evacuation of the warehouse in case of emergency
- Trains staff and new joiners on Safe Manual Handling, Personal Hygiene, Waste Management, Evacuation Procedures etc
- Hold regular safety meetings to all the staffs
- Conduct Risk assessment
- Manage Shop Fit warehouse for Central Production Facility Project.
- Directed and evaluated information technologies, service level determination and complaint management to achieve performance and quality control objectives.
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
- Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Warehouse Picker
Alshaya Group
Dubai
04.2009 - 07.2012
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained security of warehouse by practicing vigilance and reporting suspicious incidents to police and dispatchers.
- Organized warehouse shelves and racks to maximize space utilization.
- Used scanners to quickly locate and track items in warehouse.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Collaborated with team members to achieve daily pick and pack goals.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Warehouse Operative
Alshaya Group
Dubai
08.2012 - 06.2016
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Quality Control And Safety Technologies - Quality Control And Safety Technologies
GreenWorld Group
Dubai 06.2021 - 11.2021
Kenya certificate of secondary - Secondary Education
Molo township High School
Kenya 01.2000 - 1 2003
Skills
Gender : MaleLanguage Known : English, SwahiliReligion : ChristianPosition DesiredLogistic warehouse ManagementKEY SKILLSAble to multitask and prioritizeGood assessment skills and communication skillsExcellent attention to detail and to verbal and nonverbal communicationWell advanced working with multinational teams from all over the world (High Respect of diversity and advantage it presents)Operational Cost control without affecting required operational standard
Warehouse Logistics
Assembly and production
Shipping and receiving operations
Order picking and processing
Warehouse safety
Shipping and receiving
Staff Management
Forklift Operations
Logistics
Stock counts
Quality control
Material handling
Loading and unloading
Operations management
OSHA regulations
Contract Negotiation
Order pulling
Cost reduction
Distribution and warehousing
Logistics Management
Data analysis
Policy and procedure adherence
Route optimization
Documentation
Proficient in [Software]
Database Management
Budget Management
Carrier negotiations
Waste controls
Staff supervision
Warehouse Logistics
Software
Intergrated logistics solutions
Federial material control
Timeline
Quality Control And Safety Technologies - Quality Control And Safety Technologies
GreenWorld Group
06.2021 - 11.2021
Warehouse Supervisor
ALSHAYA GROUP
07.2016 - Current
Facilities Lead
ALSHAYA GROUP
07.2014 - 07.2016
Warehouse Operative
Alshaya Group
08.2012 - 06.2016
Warehouse Picker
Alshaya Group
04.2009 - 07.2012
Kenya certificate of secondary - Secondary Education
Molo township High School
01.2000 - 1 2003