Summary
Overview
Work history
Education
Skills
Languages
REFERENCES
Timeline
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JOSHI VINCENT

Abu Dhabi,UAE

Summary

I have built strong client relationships while gaining valuable experience in process optimization, vendor management, and cross-functional collaboration. These responsibilities have strengthened my operational abilities in resource coordination and workflow enhancement. I’m now looking to move into an operations role where I can apply this experience to improve efficiency, streamline processes, and support overall business growth.

Overview

17
17
years of professional experience
2017
2017
years of post-secondary education

Work history

Client Relationship Manager

Al Mariya Designspot
Abu Dhabi
12.2019 - 05.2025
  • Managed vendor relationships, ensuring timely delivery and quality service.
  • Organized and executed events, showcasing strong planning, coordination, and execution skills, transferable to managing operational projects.
  • Worked with multiple teams to ensure client satisfaction, aiding in operational coordination.
  • Effective communication with clients and teams, crucial for operational coordination.

Marketing Executive

AST Trading LLC
Abu Dhabi
06.2014 - 07.2019
  • Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
  • Prepare presentations, proposals and sales contracts.
  • Identify and resolve client concerns.
  • Worked with sales, design, and product teams to align marketing efforts, useful for coordinating across departments in operations.

Sales Executive

Copiers and Printers Office Equipments LLC, Emirates
Abu Dhabi
10.2013 - 06.2014
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
  • Converted cold leads to expand territory and negotiate profitable contracts.
  • Studied competitors to develop innovative selling strategies.

Senior Sales Executive

HR Associates
Trivandrum
01.2008 - 08.2013
  • Secured new clients through targeted prospecting and networking.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
  • Prepared quotes with accurate and competitive pricing to drive conversion.

Education

Bachelors of Business Administration -

Jaipur National University

Skills

  • Excellent and effective communication skills
  • Approachable
  • Strong interpersonal skills
  • Superior client relationship management skills
  • Stakeholder management skills
  • Problem solving skills
  • Negotiating skills
  • Excellent oral skills
  • Ability to work in a high pressured environment
  • Ability to work in a fast-paced working environment
  • Organizational skills
  • Time management skills
  • Ability to multitask
  • MS Office skills
  • Word processing skills
  • Spreadsheet skills
  • Strong knowledge of social media platforms
  • E-mail management skills
  • Presentation skills
  • Web navigation skills

Languages

English
Upper intermediate
Malayalam
Native
Tamil
Advanced
Hindi
Upper intermediate

REFERENCES

  • John Paul, Sales Manager, AST Trading LLC, Abu Dhabi, Abu Dhabi, +971 561105303
  • Sunil Kapur, Managing Director, HR Associates, Trivandrum, Kerala, +91 9947042841

Timeline

Client Relationship Manager

Al Mariya Designspot
12.2019 - 05.2025

Marketing Executive

AST Trading LLC
06.2014 - 07.2019

Sales Executive

Copiers and Printers Office Equipments LLC, Emirates
10.2013 - 06.2014

Senior Sales Executive

HR Associates
01.2008 - 08.2013

Bachelors of Business Administration -

Jaipur National University

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JOSHI VINCENT