JOSHI VINCENT
Abu Dhabi,UAE
Summary
I have built strong client relationships while gaining valuable experience in process optimization, vendor management, and cross-functional collaboration. These responsibilities have strengthened my operational abilities in resource coordination and workflow enhancement. I’m now looking to move into an operations role where I can apply this experience to improve efficiency, streamline processes, and support overall business growth.
Overview
17
17
years of professional experience
2017
2017
years of post-secondary education
Work history
Client Relationship Manager
Al Mariya Designspot
Abu Dhabi
2019.12 - 2025.05
- Managed vendor relationships, ensuring timely delivery and quality service.
- Organized and executed events, showcasing strong planning, coordination, and execution skills, transferable to managing operational projects.
- Worked with multiple teams to ensure client satisfaction, aiding in operational coordination.
- Effective communication with clients and teams, crucial for operational coordination.
Marketing Executive
AST Trading LLC
Abu Dhabi
2014.06 - 2019.07
- Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.
- Prepare presentations, proposals and sales contracts.
- Identify and resolve client concerns.
- Worked with sales, design, and product teams to align marketing efforts, useful for coordinating across departments in operations.
Sales Executive
Copiers and Printers Office Equipments LLC, Emirates
Abu Dhabi
2013.10 - 2014.06
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Converted cold leads to expand territory and negotiate profitable contracts.
- Studied competitors to develop innovative selling strategies.
Senior Sales Executive
HR Associates
Trivandrum
2008.01 - 2013.08
- Secured new clients through targeted prospecting and networking.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing.
- Prepared quotes with accurate and competitive pricing to drive conversion.
Education
Bachelors of Business Administration -
Jaipur National University
Skills
- Excellent and effective communication skills
- Approachable
- Strong interpersonal skills
- Superior client relationship management skills
- Stakeholder management skills
- Problem solving skills
- Negotiating skills
- Excellent oral skills
- Ability to work in a high pressured environment
- Ability to work in a fast-paced working environment
- Organizational skills
- Time management skills
- Ability to multitask
- MS Office skills
- Word processing skills
- Spreadsheet skills
- Strong knowledge of social media platforms
- E-mail management skills
- Presentation skills
- Web navigation skills
Languages
English
Upper intermediate
Malayalam
Native
Tamil
Advanced
Hindi
Upper intermediate
REFERENCES
- John Paul, Sales Manager, AST Trading LLC, Abu Dhabi, Abu Dhabi, +971 561105303
- Sunil Kapur, Managing Director, HR Associates, Trivandrum, Kerala, +91 9947042841
Timeline
Client Relationship Manager
Al Mariya Designspot
2019.12 - 2025.05
Marketing Executive
AST Trading LLC
2014.06 - 2019.07
Sales Executive
Copiers and Printers Office Equipments LLC, Emirates
2013.10 - 2014.06
Senior Sales Executive
HR Associates
2008.01 - 2013.08
Bachelors of Business Administration -
Jaipur National University