Jovita Miranda
Dubai
Summary
Results-driven Senior HR Executive offering 13+ years in achieving positive human resources results for companies worked in. Proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes but are not limited to, Building HR Strategy, Employee Experience, HR Business Partnering, HR Operations, Policies and Procedures, Performance Management, Change Management and HR Transformation, Total Rewards. Experienced with HRIS and data-driven approaches to personnel management, benefits administration, and organizational development.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head of HR - MEA
ACWA Power
Dubai, United Arab Emirates
01.2021 - Current
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Onboarded more than 100 new hires per year by developing comprehensive process and optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance. Delivered a global employee handbook along with 13 country level HR Handbooks.
- Building capabilities of a 15 member team to become professional HR's focused on employee needs and customer service.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Advisor to senior leaders on appropriate employee corrective steps.
- Worked closely with Audit and Compliance teams to build an effective HR team while fixing more than 140 process gaps identified within the department prior to my appointment to this role.
- Successful role out of SAP Success Factors across the organisation.
- Built a succession pipeline for 50 identified critical and pivotal roles within the region
- Conducted workshops and knowledge sessions to communicate transformational HR projects around policies, HR systems, Structural changes and so on
- Selected as a Top Performer and enrolled into Internal Leadership program and evaluations with CIPD and H&S.
- Part of the Transformation team running projects on Systems, Culture and Operations
- Owing to a strong background in local labour laws, I successfully put together the consequence management framework at global as well as local level
- Successfully ran a P&L of 17Mn with zero requirement for enhancement while identifying saving opportunities of over 2Mn.
- Successfully implemented the Hybrid working across a strength of 350 employees in the Dubai head office, thus reducing the stress on workspace and bringing a sustainable solution to manage company growth.
- Eliminated split contracts by bringing in practical solutions to the business.
Director - HRBP
ACWA Power
08.2019 - 12.2020
- Worked closely with Leadership team of Business Development (BD) unit on all employee matters for their teams spread across 12 countries
- Responsible for implementation of training needs analysis, Performance management, succession planning, talent reviews for 140 employees under Business Development Unit
- Conducted line manager sessions for over 80+ line managers on performance management and how to conduct calibration sessions
- Implemented calibration sessions for all business units and helped close performance management process in timely manner
- Analyzed new markets in terms of HR requirements - manpower, rewards, operations
- Worked closely with line managers on setting Total Rewards packages for their employees – new joiners and during promotions
- Conducted disciplinary sessions, closed investigation of 2 financial fraud cases with heavy involvement with external lawyers and auditors
- Key point of contact and execution for employee grievance and disciplinary cases
- Representing HR team in Compliance meetings to discuss any compliance issues and brainstorm solutions on local law matters.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Overlooked global mobility cases and executed successfully moves.
Executive Manager - HR
ACWA Power
01.2018 - 08.2019
- Successfully conducted employee lifecycle from Onboarding to Exit for 250+ people in organization
- Organised quarterly inductions for all new joiners in collaboration with various stakeholders from different departments
- Focal point for all Human Capital Communication to employees
- Responsible for keeping policies and procedures updated and suggesting changes as per UAE Labour law
- Tracked completion of Performance Management process
- Organised people activities for Dubai office - Iftar, Birthday celebrations, Farewells, Health Camps etc
- Conducted Employee exit process due to resignations, terminations, mutual agreements
- Member of People Committee to discuss all people related matter
- Supported in Internal Audit assignments and queries
- Member of the Disciplinary committee to handle disciplinary actions and investigate Grievances raised through Whistle blower.
HR Generalist
ACWA Power
11.2013 - 07.2019
- Hired 30 new joiners per year during my duration as generalist supporting recruitment needs
- Completed human resource operational requirements by scheduling and assigning employees
- Resolved employee complaints and grievances successfully through mediation and collaboration
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Onboarded all new staff and ran onboarding process right from offer acceptance stage until joining and beyond for most of regional offices and projects
- Organised quarterly inductions for all new joiners in collaboration with various stakeholders from different departments
- Responsible for updating and designing Org chart for organisation and departments
- Responsible for handling Employee exit process due to resignations, terminations, mutual agreements
- Member of People Committee to discuss all people related matters.
HR Executive
Emirates National Group
03.2012 - 10.2013
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Educated employees on company policy and kept employee handbook current.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Completed human resource operational requirements by scheduling and assigning employees.
Project Coordinator
Packt Publishing
06.2009 - 02.2012
Education
MBA - Human Resources Management
Institute of Management and Technology
Dubai, United Arab Emirates07.2016
Bachelor of Commerce - Accounting and Finance
University of Mumbai
Mumbai, India07.2007
Skills
- Global and Local HR Policy Management
- Performance Appraisal
- Strategic Planning
- HR Systems
- Succession Planning
- Organisational Development
- Employee Relations
- Employee Wellness Programs
- Internal Communication
- Onboarding & Offboarding
- Employee Engagement
- Budget Controls
- HR Leadership
- Employee Experience
- HR Analytics & Reporting
- HR Transformation & Change Management
- HR Processes
- Total Rewards
- HR Business Partnering
- Project Management
- Local Laws and Regulations
Certification
CIPD – Level 5 Certified
Affiliations
Associate Chartered Institute of Personnel Development (CIPD) - Level 5
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Marathi
Upper intermediate (B2)
konkani
Advanced (C1)
Timeline
Head of HR - MEA
ACWA Power
01.2021 - Current
Director - HRBP
ACWA Power
08.2019 - 12.2020
Executive Manager - HR
ACWA Power
01.2018 - 08.2019
HR Generalist
ACWA Power
11.2013 - 07.2019
HR Executive
Emirates National Group
03.2012 - 10.2013
Project Coordinator
Packt Publishing
06.2009 - 02.2012
MBA - Human Resources Management
Institute of Management and Technology
Bachelor of Commerce - Accounting and Finance
University of Mumbai