Joyce Fernandes e Azavedo

Food Manufacturing

ADMINISTRATIVE / OPERATIONAL MANAGEMENT

• Primary Administrative Liaison
  Serve as the main contact for communication and coordination with other offices, individuals, external institutions, vendors, and government regulatory bodies.
• Office & Vendor Management
  Oversee day-to-day office management tasks, procurement activities, and vendor relationships to ensure smooth operations.
• Process & Systems Development
  Lead the creation and implementation of systems, procedures, and strategies that enhance operational efficiency and help meet organizational objectives.
• Global Supply Chain Optimization
  Logistics & Transportation Management, Vendor & Supplier Coordination and Compliance & Regulatory expertise for Export & Import operations
• Work Plan Delegation & Monitoring
  Supervise internal processes, training programs, health and safety protocols, and inter-departmental collaboration.
• Data Management
  Maintain strict confidentiality while managing, organizing, and reporting data accurately and securely.
• Budget & Inventory Management
  Oversee General & Administrative (G&A) budget, manage office inventory for supplies, equipment, and facilities.
• Financial & Banking Oversight
  Manage bank relations and ensure financial transactions comply with established protocols.
• Audit Compliance
  Coordinate both internal and external company audits, ensuring full compliance with necessary standards and regulations.
• Insurance Management
  Source and implement appropriate insurance coverage for the company, including property, liability, employee medical, and various other types of insurance. Handle claims as needed.

HUMAN RESOURCE MANAGEMENT

• HR Strategy & Alignment
  Develop and implement HR strategies that align with company values, legal requirements, and overall business objectives.
• Talent Management
  Oversee the entire talent lifecycle, including talent acquisition, onboarding, retention, and conducting exit interviews.
• Employee Engagement & Retention
  Support business needs by focusing on the development, engagement, motivation, and retention of human capital.
• Employee Relations
  Act as a liaison between the company and employees, providing solutions to address concerns and foster positive relationships.
• Team Building & Workplace Culture
  Promote a positive and productive working environment by organizing team-building activities and maintaining a conflict-free workplace.
• Performance Management
  Supervise the performance appraisal system to ensure it drives high performance and enhances employee satisfaction.
• Training & Development
  Assess training needs and manage staff development initiatives to enhance skills and capabilities across the organization.
• Staff Accommodation & Facilities
  Manage staff accommodation arrangements and ensure other employee facilities are properly maintained.
• Legal Compliance
  Maintain a detailed understanding of UAE Labor Law and the operational requirements of Free Zone regulations to ensure compliance.

C LEVEL SUPPORT

• Confidentiality & Discretion
  Handle sensitive matters with the utmost confidentiality, particularly decisions impacting global company operations.
• Scheduling & Calendar Management
  Manage complex schedules, coordinate calendar activities, and ensure the smooth flow of information to senior executives.
• Travel Management :
  Organize travel for high-level executives, including booking flights, hotels, car rentals, visa applications, and other related arrangements.
• Administrative & Office Support
  Provide comprehensive administrative support to executives and office operations.
• Effective Communication & Time Management
  Demonstrate excellent communication skills, manage time effectively, and consistently meet deadlines.
• Company Representation
  Represent the company and executives in a professional manner, ensuring positive interactions and sound judgment in all dealings.
• Research & Project Support
  Conduct research and analysis to gather data and information in advance to support assigned projects.
• Personal Asset & Contract Management :
  Oversee the executive's personal asset leases, insurance, vehicle management, family visas, and any other relevant licenses or NOCs.

GOVERNMENT LIAISING & COMPLIANCE

• Regulatory Licenses & Permits
  Obtain and renew all necessary regulatory licenses and permits for company setup and to ensure compliant operations.
• Relationship with Regulatory Bodies
  Foster and maintain strong working relationships with regulatory authorities and agencies.
• Compliance Monitoring
  Maintain Control systems for monitoring and surveillance reviews in accordance with the compliance monitoring plan to prevent legal and regulatory violations and to adhere to local, regional, and international standards.
• Staff Training & Advisory
  Provide support, advice, and training to team on best practices & regulatory requirements to maintain compliance policy.
• Regulatory & Best Practice Awareness
  Stay updated on regulatory developments, both within and outside the company, and keep abreast of evolving best practices in compliance control.
• Immigration & Visa Liaising
  Liaise with authorities like GDRFA, ICA, and other Federal agencies for company establishment ID, employee and dependent residency visas, Emirates IDs, visa medicals, employment contracts, visitor visas, and other overseas visa requirements.
• Municipality & Food Compliance
  Ensure compliance with regulations set by Dubai Municipality, Abu Dhabi Municipality, FIRS, ZAD, FoodWatch, ADAFSA ATLP MAQTA, and other bodies for food item registration, food labels assessment, Food export health certification, Ingredients approval, food contact materials approval, export/import approvals, Import food consignment release permits, environmental clearances, disposal and or removal of waste, waste water & hazardous waste as per stipulated safety & environmental standards.
• Chamber of Commerce & Legal Documentation
  Manage membership, signature verification, agreement attestations, and commercial certifications such as Certificates of Origin for export with the Dubai Chamber of Commerce.
• Environmental & Occupational Compliance
  Ensure environmental clearance and compliance with certifications related to Operational Fitness Certificate (OFC) for Food Manufacturing unit, Occupational Health cards, co-ordinate Factory Inspections, Test schedules, respond to Inspection summary as relevant, waste water testing & removal and recycling standards with agencies like Trakhees, PCFC * Ports, Customs, and Free Zone Corporation, and others government agencies.
• Audit Coordination
  Facilitate regulatory audits / reviews and to ensure audit findings are addressed promptly - FDA, ISO22000, HACCP & Halal Certification.
• Export Compliance & Certification
  Oversee export compliance with certification bodies like Intertek, SGS, TUV ME Nord, Bureau Veritas, and SFDA, ensuring product registration and conformity certificates.
• Freezone Authority Liaising
  JAFZA | DAFZA | National Industries Park - Liaising for Business set up & permits including renewals, company lease and licensing renewals, account management, compliance with WPS, bank guarantees and reporting to the Freezone authorities.
• Dubai Trade - Dubai Customs
  HS Code registration, Business Code registration & Import codes, Declaration e-services, booking inspection appointments, DP World payments, e-token, e-gate pass etc.
• RTA – Registration, renewal, transfer & cancellation of Company vehicles at RTA including Salik, parking systems and lease agreements.

Oil & Gas

Banking