Joyce Nyambura Kamande
Summary
Motivated, positive, and industrious personality who is seeking expertise the same in a company that will offer to create an environment that challenges my skills in order to grow along with it.
Overview
5
5
years of professional experience
Work history
RETAIL SALES
SUPER MERCHE -UAE
01.2024 - 01.2025
- Achieving sales targets by developing and managing relationship with existing and prospective customers
- Identifying opportunities for business growth
- Creating and implementing a personal sales plan
- Providing exceptional customer service
- Staying updated on market trends and competitors.
- Check for stock at other branches or order request stock for customers
- Provide customers with information about items
- Selling products and services using solid arguments to prospective
- Establish, develop, and maintain positive business and customer relationships.
- Keep track of inventory
- Duties and Responsibility
RETAIL SALE
NAIVAS HYPERMARKET-KENYA
01.2020 - 01.2021
- Greet customers
- Help customers find items in the store
- Check for stock at other branches or order request stock for customers
- Provide customers with information about items
- Selling products and services using solid arguments to prospective
- Performing cost-benefit analyses of existing and potential customers
- Establish, develop, and maintain positive business and customer relationships.
- Elevate complaints to management
- Keep track of inventory
- Duties and Responsibility
Education
Diploma - Information Communication Technology (DICT)
Kenya Certificate of Secondary Education - KCSE
Certificate - computer packages
Skills
- Interpersonal skills ie patience, friendliness, and active listening
- Strong communication and writing skills(English)
- Strong customer focused mindset to build relationships and identify needs
- Proficient in Microsoft office
- Strong presentation and organizational skills
- Time management and planning
- Strong problem solving approach
References
Upon request
Timeline
RETAIL SALES
SUPER MERCHE -UAE
01.2024 - 01.2025
RETAIL SALE
NAIVAS HYPERMARKET-KENYA
01.2020 - 01.2021
Kenya Certificate of Secondary Education - KCSE
Certificate - computer packages
Diploma - Information Communication Technology (DICT)
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