Joys Eroseoghene Mike-Okpokpor
Red Deer, Alberta
Summary
With 17 years of diverse experience as a Beautician and Photographer, I offer a unique combination of makeup artistry, customer service, and photography expertise, all supported by my Bachelor of Science degree.
I thrive in dynamic environments where dedication and passion drive success.
My goal is to leverage my skills to creatively resolve challenges while fostering a positive team spirit. I am eager to bring my enthusiasm and expertise to any establishment, ensuring a smooth transition and propelling the organization to greater heights.
Overview
17
17
years of professional experience
Work History
Beautician and Photographer
Joys Michael Beauty
02.2015 - Current
- Specialized in bridal beauty, enhancing the vision of wedding dress designers through expert styling.
- Captured stunning visuals as a professional photographer, showcasing beauty and elegance in every shot.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Mentored junior beauticians helping them refine their skills while offering guidance on best practices.
- Educated clients on proper skincare routines and product usage to maintain their desired look at home.
- Developed tailored skin care solutions, prioritizing client needs and delivering exceptional results.
- Streamlined production processes, improving efficiency and profitability.
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Planning Research and Statistics Personnel
Ministry of Finance State Secretariat
03.2014 - 02.2015
- Expertly led budget preparation to ensure optimal allocation of resources and enhance project outcomes.
- Spearheaded project preparation initiatives, utilizing strategic planning to align goals with organizational objectives.
- Successfully executed project monitoring and evaluation, driving continuous improvement through data-driven insights.
- Conducted comprehensive research activities to support evidence-based decision-making and policy formulation.
- Presented research findings to stakeholders, effectively communicating complex information in an accessible manner.
- Developed policies and procedures that ensured compliance with regulatory guidelines governing ethical research practices.
- Collaborated with cross-functional teams to ensure alignment on project objectives and deliverables.
- Developed prototypes based on research findings, expediting the transition from ideation to production stages.
- Coordinated multidisciplinary teams throughout various project phases, promoting effective communication channels amongst diverse stakeholders.
- Secured external funding for research projects through grant writing and proposal development.
Geometric and Geoscience Industrial Trainee
Shell Nigeria Exploration and Production Company
06.2010 - 09.2010
- Expertly interpreted geological data to drive actionable insights.
- Conducted seismic acquisition to optimize subsurface imaging.
- Developed precise correlations to enhance data accuracy and reliability.
- Leveraged data interpretation to drive strategic decision-making.
- Boosted project outcomes through precise analysis and data-driven strategies.
- Enhanced product quality through rigorous testing procedures and data analysis, leading to higher customer satisfaction ratings.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Monitored and tracked team performance to identify and target deficiencies.
Geoscience Dept. Industrial Trainee
Bulwark Services
07.2008 - 09.2008
- Executed advanced seismic processing to enhance data quality and reliability.
- Utilized SEG-Y tape reading for efficient data loading.
- Demonstrated proficiency in geometry quality control ensuring precise data alignment.
- Conducted thorough Quality Control and Quality Assurance (QC/QA) analysis to maintain data integrity.
- Identified noise and proactively resolved data challenges, enhancing overall results.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Enhanced product quality through rigorous testing procedures and data analysis, leading to higher customer satisfaction ratings.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Monitored and tracked team performance to identify and target deficiencies.
Education
Bachelor of Science - B.Sc. in Geophysics
Benson Idahosa University
Benin City, Edo State, Nigeria.11-2011
Senior School Certificate Examination. -
Christ The King College
Warri, Delta State, Nigeria.08-2006
Junior Secondary School Certificate - Junior Secondary School Certificate
Christ The King College
Warri, Delta State, Nigeria.08-2003
First School Leaving Certificate (Primary School) - First School Leaving Certificate (Primary School)
Cotec Primary School
Delta State, Nigeria.09-2000
Skills
- Computer proficiency
- Microsoft Office proficiency
- Seismic data and Geophysical data interpretation
- Electromagnetic surveying
- Reservoir characterization
- Customer service and Call center experience
- Professional telephone demeanor
- Customer relationship management (CRM)
- Problem resolution and Conflict resolution
- Complaint handling and resolution
- Waxing & Pedicures expertise
- Massage techniques
- Critical thinking
- Active listening
- Payment processing
- Follow-up skills
- Call management
- Appointment scheduling
- Order and Data processing
- Administrative support
- Recordkeeping strengths
- Teamwork and collaboration
- Sales expertise
- Live chat support
Languages
English
Bilingual or Proficient (C2)
Timeline
Beautician and Photographer
Joys Michael Beauty
02.2015 - Current
Planning Research and Statistics Personnel
Ministry of Finance State Secretariat
03.2014 - 02.2015
Geometric and Geoscience Industrial Trainee
Shell Nigeria Exploration and Production Company
06.2010 - 09.2010
Geoscience Dept. Industrial Trainee
Bulwark Services
07.2008 - 09.2008
Bachelor of Science - B.Sc. in Geophysics
Benson Idahosa University
Senior School Certificate Examination. -
Christ The King College
Junior Secondary School Certificate - Junior Secondary School Certificate
Christ The King College
First School Leaving Certificate (Primary School) - First School Leaving Certificate (Primary School)
Cotec Primary School
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