Juan Carlos Castañeda
Canberra,Australia
Summary
Dedicated professional with extensive courier experience and a strong focus on customer satisfaction. Proficient in equipment handling and maintaining high hygiene standards. Holds a valid driving licence and possesses a solid understanding of logistics. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Food delivery driver
GRAB PHILIPPINES
MANILA, PHILIPPINES
07.2021 - 03.2025
- Utilised GPS systems to find the quickest routes.
- Delivered meals efficiently for maximum freshness.
- Loaded and unloaded goods safely from vehicle ensuring proper handling of items.
- Communicated effectively with restaurant and management for smooth operations.
- Successfully handled multiple orders simultaneously without compromising service levels.
- Worked flexible hours including weekends and holidays to meet business requirements.
- Ensured proper food storage during transportation, maintaining quality standards.
- Improved customer satisfaction by ensuring timely food delivery.
- Maintained excellent hygiene whilst handling customers' orders.
- Adapted quickly to new delivery areas for improved service efficiency.
Courier delivery driver
LALAMOVE PHILIPPINES
MANILA , PHILIPPINES
06.2019 - 05.2021
- Collaborated closely with dispatch team for seamless delivery coordination.
- Ensured timely delivery by skillfully navigating various routes.
- Facilitated secure deliveries by adhering to safety protocols.
- Utilised GPS systems to optimise route planning and expedite deliveries.
- Prepared detailed reports of each delivery, ensuring accurate records kept on file.
- Handled fragile items with care, eliminating damage during transit.
- Sorted packages according to the route; streamlined delivery process.
- Managed paperwork for smooth transactions and record keeping.
- Fostered positive relationships with customers through excellent communication skills.
- Checked inventory before loading; ensured correct packages were delivered.
Driver
UBER PHILIPPINES
MANILA, PHILIPPINES
09.2007 - 05.2019
- Ensured prompt pick up and drop off time for all passengers.
- Adhered strictly to traffic laws, reduced risk of accidents.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Maintained vehicle cleanliness for a professional appearance.
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Conducted basic vehicle maintenance for optimal performance.
Entrepreneur
SCHUM INTERPRISE
MANILA, PHILIPPINES
04.2006 - 09.2007
- Championed the use of advanced technology for operational improvements.
- Developed innovative business strategies for competitive market positioning.
- Streamlined operations for improved efficiency and cost reduction.
- Directed all aspects of business administration to ensure smooth functioning.
- Negotiated favourable contracts with suppliers, ensured reliable resource acquisition.
- Tailored unique selling propositions based on customer needs analysis.
Education
High School Diploma -
JOSE ABAD SANTAOS MEMORIAL SCHOOL
METRO MANILA / PHILIPPINES 06.1992 - 03.1996
Skills
- Customer satisfaction focus
- Equipment handling
- Hygiene awareness
- Driving licence holder
- Courier experience
- Logistics understanding
Timeline
Food delivery driver
GRAB PHILIPPINES
07.2021 - 03.2025
Courier delivery driver
LALAMOVE PHILIPPINES
06.2019 - 05.2021
Driver
UBER PHILIPPINES
09.2007 - 05.2019
Entrepreneur
SCHUM INTERPRISE
04.2006 - 09.2007
High School Diploma -
JOSE ABAD SANTAOS MEMORIAL SCHOOL
06.1992 - 03.1996
Similar Profiles
Maria PercianoMaria Perciano
Driver / Motor Vehicle Operator at Grab PhilippinesDriver / Motor Vehicle Operator at Grab Philippines
Harold PereZHarold PereZ
Delivery Rider at Grab PhilippinesDelivery Rider at Grab Philippines
Ruth GratuitoRuth Gratuito
Onboarding Coordinator at Grab PhilippinesOnboarding Coordinator at Grab Philippines