JUANITA T. AREVALO
DUBAI
Summary
TO KEEP UP WITH THE CUTTING EDGE OF TECHNOLOGIES. TO ENHANCE MY PROFESSIONAL SKILLS IN A DYNAMIC AND STABLE WORKPLACE. SOLVING ISSUES IN AN EFFECTIVE & CREATIVE MANNERS AS CHALLENGING POSITIONS. STIMULATES CHALLENGING ENVIRONMENT THAT WILL PROVIDE ME WITH ADVANCEMENT OF NEW OPPORTUNITIES.
Overview
13
13
years of professional experience
Work History
SENIOR CUSTOMER SERVICE REPRESENTATIVE
KHALEEJI ENTERTAINMENT HOLDING COMPANY
08.2022 - 05.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments.
SALES ASSOCIATE
TRUE VALUE COMPANY
11.2020 - 08.2022
- Assisting all the customers to meet their expectations.
- Arranging all the displays of my department in a proper way.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
SHIFT MANAGER
McDonald COMPANY
SHUWAIKH INDUSTRIAL
05.2011 - 10.2020
- Supervising delivery of raw products
- Managing staff, products & equipment's for the shift
- Training new staff on crew stations
- Following up maintenance person during my shift
CASHIER
TRAMPO EXTREME COMPANY
MUROUJ
04.2016 - 06.2020
- Collecting payments in cash, K-net & Credit cards having full commands over POS
- Knowing the process of ex-change or refund as well
Education
High School Diploma -
TAYUG NATIONAL HIGH SCHOOL
TAYUG PANGASINANSkills
- Database Research
- Conflict Management
- Call Control
- Membership renewals
References
Available upon request
Timeline
SENIOR CUSTOMER SERVICE REPRESENTATIVE
KHALEEJI ENTERTAINMENT HOLDING COMPANY
08.2022 - 05.2024
SALES ASSOCIATE
TRUE VALUE COMPANY
11.2020 - 08.2022
CASHIER
TRAMPO EXTREME COMPANY
04.2016 - 06.2020
SHIFT MANAGER
McDonald COMPANY
05.2011 - 10.2020
High School Diploma -
TAYUG NATIONAL HIGH SCHOOL
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