Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
5
5
years of professional experience
Work History
Waiter
hi chefs restaurant
Dubai, UAE
03.2021 - Current
Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Retail Sales Associate
Melcom Ghana
Accra, Ghana
06.2020 - 02.2021
Maintained orderly store to provide customers with pleasant shopping experience.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Updated product labelling and pricing to reflect discounts and offers.
Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Operated cash registers with accuracy and processed cash and card transactions.
Assisted customers with product selection and sales, recommending items to increase transaction value.
Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Sales Associate
Accra Mall
Accra Ghana
04.2018 - 05.2020
Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
Provided management constant feedback on client activity and market trends for informed decision-making.
Guaranteed client satisfaction by constantly providing standards of company services and values.
Enhanced customer experience through all communication channels through professionalism and product knowledge.
Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
Maintained display and organisation of department based on visual merchandising guidelines.
Championed highest level of professionalism and expertise in communication and teamwork.
Explained product benefits maximising customer engagement while driving sales.
Education
High School Diploma -
Mawuli senior high
Skills
Conversion rates
Commercial insight
Cash management
Promotions
Merchandising
Customer service
Languages
English
Fluent
Hindi
Elementary
hobbies
Basketball
Video Games
Singing
Timeline
Waiter
hi chefs restaurant
03.2021 - Current
Retail Sales Associate
Melcom Ghana
06.2020 - 02.2021
Sales Associate
Accra Mall
04.2018 - 05.2020
High School Diploma -
Mawuli senior high
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