Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JUDE OMONGIN

JUDE OMONGIN

Dubai

Summary

Proactive Counter Clerk adept at providing information to customers and offering outstanding level service. Hardworking employee experienced handling payment transactions quickly and efficiently to boost customer satisfaction.

Overview

4
4
years of professional experience

Work History

Counter Clerk/ Cashier

GCC EXCHANGE
DUBAI
02.2022 - Current
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Maintained clean and organized appearance at counter and tidy to serve customers.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Operated cash register to accurately complete customer financial transactions.
  • Processed customer transactions and accurately entered into order system.
  • Trained, coached and motivated fellow team to achieve personal productivity and company goals and objectives.
  • Reconciled cash drawer and corrected any errors.
  • Processed cash, check and credit card payments.
  • Applied knowledge of daily duties and offered VAS at all times to customer .

Teller Officer

TROPICAL BANK LTD UG
KAMPALA
09.2019 - 01.2021
  • Addressed customers issues and conflicts, applying listening and communication skills to promote quick resolution whenever arose.
  • Complied with internal controls and federal regulations by implementing stipulated methods.
  • Executed various customer deposits, withdrawals and money orders.
  • Provided clients with general information on account opening, successfully opening of 100 accounts per monthly.
  • Used bank database and systems to record transactions accurately.
  • Assisted tellers in cashing checks by verifying signatures and amounts.
  • Managed branch vault by verifying accuracy of cash transactions.
  • Received checks for deposits, entered information into database and issued receipts.

Counter Clerk

UAE EXCHANGE UGANDA
KAMPALA
11.2016 - 12.2018
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Maintained clean and organized appearance for restaurant areas to attract and retain customers.
  • Provided information regarding promotions and menu items.
  • Processed cash, check and credit card payments.

Education

BBA - Accounting And Finance

MAKERERE UNIVERSITY UGANDA
Kampala, UGANDA
08.2016

Skills

  • Accuracy and Efficiency
  • Cash and Credit Card Transactions
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Customer Relations
  • Recordkeeping Compliance
  • Accurate Cash Handling

Languages

English
Bilingual or Proficient (C2)
Swahili
Advanced (C1)
Arabic
Elementary (A2)

Timeline

Counter Clerk/ Cashier

GCC EXCHANGE
02.2022 - Current

Teller Officer

TROPICAL BANK LTD UG
09.2019 - 01.2021

Counter Clerk

UAE EXCHANGE UGANDA
11.2016 - 12.2018

BBA - Accounting And Finance

MAKERERE UNIVERSITY UGANDA

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JUDE OMONGIN