JUDE OMONGIN
Dubai
Summary
Proactive Counter Clerk adept at providing information to customers and offering outstanding level service. Hardworking employee experienced handling payment transactions quickly and efficiently to boost customer satisfaction.
Overview
4
4
years of professional experience
Work History
Counter Clerk/ Cashier
GCC EXCHANGE
DUBAI
02.2022 - Current
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Maintained clean and organized appearance at counter and tidy to serve customers.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Operated cash register to accurately complete customer financial transactions.
- Processed customer transactions and accurately entered into order system.
- Trained, coached and motivated fellow team to achieve personal productivity and company goals and objectives.
- Reconciled cash drawer and corrected any errors.
- Processed cash, check and credit card payments.
- Applied knowledge of daily duties and offered VAS at all times to customer .
Teller Officer
TROPICAL BANK LTD UG
KAMPALA
09.2019 - 01.2021
- Addressed customers issues and conflicts, applying listening and communication skills to promote quick resolution whenever arose.
- Complied with internal controls and federal regulations by implementing stipulated methods.
- Executed various customer deposits, withdrawals and money orders.
- Provided clients with general information on account opening, successfully opening of 100 accounts per monthly.
- Used bank database and systems to record transactions accurately.
- Assisted tellers in cashing checks by verifying signatures and amounts.
- Managed branch vault by verifying accuracy of cash transactions.
- Received checks for deposits, entered information into database and issued receipts.
Counter Clerk
UAE EXCHANGE UGANDA
KAMPALA
11.2016 - 12.2018
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Maintained clean and organized appearance for restaurant areas to attract and retain customers.
- Provided information regarding promotions and menu items.
- Processed cash, check and credit card payments.
Education
BBA - Accounting And Finance
MAKERERE UNIVERSITY UGANDA
Kampala, UGANDA08.2016
Skills
- Accuracy and Efficiency
- Cash and Credit Card Transactions
- Adaptability and Flexibility
- Teamwork and Collaboration
- Customer Relations
- Recordkeeping Compliance
- Accurate Cash Handling
Languages
English
Bilingual or Proficient (C2)
Swahili
Advanced (C1)
Arabic
Elementary (A2)
Timeline
Counter Clerk/ Cashier
GCC EXCHANGE
02.2022 - Current
Teller Officer
TROPICAL BANK LTD UG
09.2019 - 01.2021
Counter Clerk
UAE EXCHANGE UGANDA
11.2016 - 12.2018
BBA - Accounting And Finance
MAKERERE UNIVERSITY UGANDA
Similar Profiles
Abdul KaderAbdul Kader
Currency Dealer at Crown Exchange Pte LtdCurrency Dealer at Crown Exchange Pte Ltd
SAQLAIN HAIDERSAQLAIN HAIDER
Assistant Branch Supervisor at WALL STREET EXCHANGEAssistant Branch Supervisor at WALL STREET EXCHANGE
Vanessa McIlroyVanessa McIlroy
Phlebotomist at GCC LaboratoryPhlebotomist at GCC Laboratory