Julia Mirzaeva
Ras Al Khaimah
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Resolves complex solutions and implements data-driven recommendations. Skilled in learning and adapting to changing environments in competitive landscapes. Understands customer needs and provides optimal solutions. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
District Manager
Emirates Uniform
10.2019 - 03.2023
- Managed planning, monitoring of domestic logistics, outbound, and packaging material operations
- Own inventory management for 11 branches of AED15 million with annual sales to improve stock accuracy and increase
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Monitor cycle counting activities, perform inventory between physical quantities and system
- Assessed inventory needs prior to opening new stores, provided forecasts and initial orders to suppliers
- Manage of recruitment process, training and development of 20+ store sales associates in Abu Dhabi & North Emirates
- Managed expected pricing and delivery of orders/backorders, and reduced purchasing errors by 12% of all branches
- Proper recording of business transactions in accounting software (Al Ameen System)
- Monitoring each store's P&L reports
- Contribute to Supply Chain related projects by owning, managing, or supporting workstreams
- Analyses previous season's sales for plan product ranges and prepare sales and stock plans reports for production
- Responsible to align Inbound, Outbound & Return Forecasts with business and stakeholders more than 30k items and accessorizes
- Collect information related to payroll, calculate and prepare pay slips, make salary transfers, monthly reports
- Built new business avenues with private sections only and resulting for 4,044k of net sales for 2021 and 4,132k of net sales for 2022year.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Cluster Sales Executive
Waldorf Astoria
05.2019 - 08.2019
- Analyzed local market trends and competitor activity to identify new business leads
- Develop customer accounts and travel within local area to drive business into specific hotel/cluster and to increase market/customer share in all revenue streams
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Negotiate room rates/packages with corporate clients
- Prepare company contracts for hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognizing potential opportunities
- Cooperate with other departments in hotel to create exceptional Guest experience and build strong, comprehensive sales programs
- Used coordination and planning skills to achieve results according to schedule.
- Produce accurate and timely reports that meet needs of Sales Director and senior management to include reporting of appointments, calls made and business leads
- Answer customer queries in prompt and professional manner
- Skilled at working independently and collaboratively in team environment.
Sales Manager
SINAA TOUR
02.2017 - 02.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Increased year-on-year sales by 12%, implementing strategic business growth and retention initiatives.
- Built relationships with customers and community to establish long-term business growth
- Organizing employee schedule, maintaining merchandise and visual plan;
- Motivating employees and ensuring focus on mission;
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Providing training and professional development for new employees;
- Collaborating with management on employee and customer service issues
- Supervised sales team of 5+ people, stepping in to support employees and deliver smooth sales processes for clients.
- Identifying business opportunities with current and prospective customers
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
Senior Sales Executive
SINAA TOUR
09.2016 - 02.2017
- Maintains relationships with clients by providing support, information, and guidance; recommending different opportunities;
- Dedicated and motivated to achieving both individual and store targets;
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Working closely with manager to lead staff;
- Demonstrated products and features to customers, answered questions and overcame objections.
- Examine activities logbook, assign tasks appropriately and implement control schedule daily;
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over AED 800k.
- Controlling incoming and outgoing documentation process and maintaining files and project reports
Administrative Office Specialist
Wave Labs FZE
09.2013 - 04.2016
- Maintain accurate financial records and run reports prior to monthly budget meetings and upon request
- Supervising administrative staff and dividing responsibilities to ensure performance
- Processed incoming mail, answered phones and greeted and assisted visitors.
- Controlling Incoming and outgoing documentation process and maintaining files and project reports
- Maintained associate employee files and supported HR requirements.
- Manage receptionists and administrative assistants and make certain staff members complete work on time
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated servicing of technology and secured company devices.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Partnered with counterparts across region to identify solutions and close gaps in processes.
Manufacturing Auditor
JSC DECORIMEX Ltd
01.2011 - 01.2013
- ISO 9001 Management System standards
- Planning and determining audit objectives ;
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Documentation and continuation business location and inconsistencies;
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Training of all company personnel in documented company policies;
Project Coordinator
The Forum, Uzbekistan Foundation
02.2008 - 07.2011
- Arranged travel and accommodation for team members and project partners.
- Holding of trainings and working with volunteers
- Conducting social educational projects for children's homes and children from troubled families
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained open communication by presenting regular updates on project status to higher management.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Monitored project progress, identified risks and took corrective action as needed.
- Analyzed project performance data to identify areas of improvement.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
Certificate of Higher Education - Certified Management Accountant
HOCK International
Distance Learning 03.2023 -
Certified Supply Chain Management Professional, CMI - Diploma
Westford University College
Dubai03.2022
BBA - Business And Managerial Economics
Tashkent University of Information Technologies
Tashkent, Uzbekistan06.2011
High School Diploma -
Tashkent Bank College
Tashkent, Uzbekistan06.2005
Skills
- Business Development and Planning
- Vendor Management
- Cost Negotiation
- Team Routing
- Revenue Growth
- Staff Management
- Account Servicing
- Database Management
- Customer Service and Assistance
- Supplier Negotiations
- Team Recruiting and Onboarding
- Budgeting and Expenditures
- Relationship building
- Territory management
Languages
English
Advanced (C1)
Russian
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Certificate of Higher Education - Certified Management Accountant
HOCK International
03.2023 -
District Manager
Emirates Uniform
10.2019 - 03.2023
Cluster Sales Executive
Waldorf Astoria
05.2019 - 08.2019
Sales Manager
SINAA TOUR
02.2017 - 02.2019
Senior Sales Executive
SINAA TOUR
09.2016 - 02.2017
Administrative Office Specialist
Wave Labs FZE
09.2013 - 04.2016
Manufacturing Auditor
JSC DECORIMEX Ltd
01.2011 - 01.2013
Project Coordinator
The Forum, Uzbekistan Foundation
02.2008 - 07.2011
Certified Supply Chain Management Professional, CMI - Diploma
Westford University College
BBA - Business And Managerial Economics
Tashkent University of Information Technologies
High School Diploma -
Tashkent Bank College
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